Service Dispatcher ( Houston )

Job Title: Service Dispatcher Location: Houston, TX Overview Are you a logistics whiz with a knack for managing time and keeping things running smoothly? PurAgain Water is looking for a Service Dispatcher to join our team. This role is critical in ensuring our service technicians are efficiently dispatched and that our customers receive top-notch service. What You’ll Do Manage service callsand dispatch technicians to resolve customer issues promptly. Utilize your strongunderstanding of local geography and traffic flow to optimize service routes. Ensure an 80% sitrate for service technicians by effectively scheduling and managingtheir daily tasks. Provide excellentcustomer service, keeping customers informed and satisfied. Use your logisticsknowledge, whether from military, warehouse, or delivery experience,to keep operations running smoothly. Maintain and updatethe CRM system to ensure accurate records of all service calls andtechnician assignments. Handle timemanagement with precision, ensuring that all service calls areaddressed in a timely manner. Work closely withthe service team, ensuring that everything runs like clockwork. Requirements What We’re Looking For LogisticsExpertise : Experience in logistics, whether through military,warehouse, or delivery services like Uber or DoorDash, is highly valued. LocalKnowledge : A deep understanding of the local area, ideally havinglived here your whole life. StrongComputerSkills : Proficient in using CRM systems and other computer applications. TimeManagement : Excellent at juggling multiple tasks and ensuringthey’re completed efficiently. CustomerService : A natural at making customers feel valued and ensuringtheir needs are met. Why Join Us? Competitive $40k salary with room for growth. A supportive teamenvironment where your skills are valued. The chance to play akey role in a company dedicated to providing high-quality waterfiltration services. #J-18808-Ljbffr