Business Analyst

Business Analyst

The Business Analyst is responsible for accomplishing objectives through the analysis of business functions and process requirements. This role interacts with senior analysts, product managers, and their teams to develop and document business processes based on product requirements. The Business Analyst communicates directly with stakeholders and clients to assist in product discovery and works with software development teams to translate project requirements into deliverable systems. This position helps internal and external stakeholders define problems and implement solutions using best practices from business analysis, project management, and process improvement disciplines.

Key Responsibilities

• Works with project and product teams to establish scope, deliverables, and resource requirements.
• Assists in conducting needs assessments and requirements gathering while developing business process models to meet project goals.
• Assists in the development and management of user stories, acceptance criteria, test plans, and technical documents.
• Assists in the development of user training materials, best practice guidance, and Level 1 support.
• Assists in quality assurance testing, with progression to managing the testing process.
• Assists in communication of project progress challenges, resolutions, and other business concerns to stakeholders in a clear, accurate, and timely manner.
• Assists senior team members with operational tasks, such as systems documentation and developing training materials.
• Facilitates meetings with internal and external stakeholders to identify requirements, develop workflows, develop solutions, and manage project phases.
• Conducts research to find data sources and information to support projects.
• Performs root cause analysis and recommends solutions.

Required Qualifications

Education: A high school diploma or equivalent is required.

Experience: Three (3) or more years of experience as a Business Analyst, Project Manager, or Process Improvement specialist demonstrating progression in complexity, scope, and number of projects managed is required. One (1) or more years of experience in an Agile Scrum software development framework is also required.

Preferred Qualifications

• A Bachelor's degree in technology, project management, accounting, or a business discipline is preferred.
• Project Management Professional (PMP) certification is preferred.
• Certified Business Analysis Professional (CBAP) certification is preferred.
• Lean Six Sigma certification is preferred.
• Certified Scrum Master is preferred.
• One (1) or more years of experience with Microsoft Power Platform products with Power Apps and/or Power Automate is preferred.
• Proficiency in business analysis and project management tools (e.g., Jira, Asana, ClickUp, Monday.com, or Azure DevOps) is preferred.
• Proficiency in Microsoft SQL, Power BI, and SSRS is preferred.
• Proficiency with using data sources to produce reports and dashboards is preferred.
• Proficiency in Azure DevOps is preferred.
• Experience with product design tools, such as Figma, Visio, Miro, Mural or another software design tool, is preferred.

Other Knowledge, Skills, & Abilities

• Strong organizational and multitasking skills.
• Attention to detail and ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to design and improve processes.
• A high level of integrity and discretion.
• Ability to work effectively with minimal supervision.
• Ability to communicate complex information clearly to diverse audiences.
• Learns quickly and adapts to new technologies.
• Possesses communication and written skills.
• Self-starts and works well in a team environment.
• Ability to travel as required by client/business needs.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at View email address on click.appcast.io or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.