Strategic Call Center Workforce Planner (Hybrid)
Oncourse Home Solutions
Oncourse Home Solutions is looking for a Workforce Specialist in Naperville, IL. This role is crucial for achieving service and sales objectives through effective workforce planning and real-time performance management. The Specialist will oversee scheduling activities and ensure that key performance indicators are met. Candidates should have experience in call centers and be proficient in workforce management systems. A hybrid work schedule is required, with in-office days from Tuesday to Thursday. #J-18808-Ljbffr Oncourse Home Solutions
Vacancy posted 3 days ago
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