Desktop Support Technician
$26 - $28 per hourAA2IT
Title: Deskside Support Role / Tech 2 role.
Location: 4 Wright Street, New Bedfor MA 02740
Conversion Rate: $26-$28
Tech should be able to confidently and safely lift up to 50 lbs as well as be able to navigate between buildings and the production floor to support users. PC Hardware and software. Comfortability providing hands & feet support for Server and Network is a plus. Experience supporting mobile data plans, mobile networks, and devices is a plus.
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
Documents, maintains, upgrades, or replaces hardware and software systems.
Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Network connection issues, track network connections back to network switches. Escalates problems and issues to a higher level of support if unable to resolve.
Represents in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or request for information.
Top 2 Skills Deskside Support, and Customer Service, Work hours - M-F 8 am-5 PM. Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. A+ certification Kindly share resume with answers;
Q1: How many years of Enterprise Desktop Support Tech / Tier II exp you have
Q2: Are you Comptia A+ cert or eq Cert
Q3: For submission; kindly share your MM/DD of Birth (not the year)
Vacancy posted 16 hours ago
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