PARTS SPECIALIST (32703)

Parts Specialist

Bowling Green - Bowling Green, KY 42101

Overview

Position Type Full Time Category Inventory

Description

POSITION SUMMARY

Identify the specific needs of existing and potential customers (internal and external) and provide solutions that ensure profitability through total customer satisfaction.

ESSENTIAL FUNCTIONS

• Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices.
• Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
• Receive and fill telephone orders for parts.
• Fill customer orders from stock.
• Prepare parts counter tickets/slips.
• Receive payment or obtain credit authorization.
• Take inventory of stock.
• Advise customers on substitution or modification of parts when identical replacements are not available.
• Examine returned parts for defects, and exchange defective parts or refund money.
• Mark and store parts in stockrooms according to prearranged systems.
• Discuss the use and features of various parts, based on knowledge of machines or equipment.
• Demonstrate parts and functionality.
• Place new merchandise on display.
• Measure parts, using precision measuring instruments, in order to determine whether similar parts may be machined to the required sizes.
• Prepare parts for internal transfer between branches.
• Distribute internal shuttle shipment on incoming parts transfers.

Qualifications

SKILLS & ABILITIES

Education: High School Graduate or General Education Degree (GED) Experience: One to two years of related experience Computer Skills: ERP experience preferred

WORK ENVIRONMENT

Work environment varies from office to job site to industrial locations

OUR CORE VALUES

Passion to Perform We are passionate to perform and focus on concrete achievements Trust to Act We are empowered to act, and act in a powerful way Act Responsibly We are responsible for our actions and the consequences they have for our stakeholders and our environment Make it Fun! We are serious about making work fun; it's the way we do things

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.