Card Services Fraud and Disputes Specialist - Full Time
1ST MIDAMERICA CREDIT
Card Services Fraud and Disputes Specialist - Full Time Regular Full-Time Professional Bethalto, IL, US Job Title: Card Services Fraud and Disputes Specialist 1 st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Card Services Fraud and Disputes Specialist. Job Summary: We are seeking a Card Services Fraud and Disputes Specialist to provide full member service to protect the Members and the Credit Union from unauthorized credit and debit card transactions, billing errors, and fraudulent claims. Key Responsibilities: Investigates and assists members and staff with fraud and dispute claims, processes charge backs, and issues provisional credit. Answers all questions and resolves problems that are within their authority to resolve. Maintains member account information on applicable operating systems and ensures appropriate records are maintained. Submits required reports to Card Services Management. Ensures compliance with the regulations and card network rules. Troubleshoots, examines, and identifies patterns on any debit and credit card authorization. Coordinates with technical support and vendors to quickly resolve fraud and dispute cases. Record, monitor, and follow up on member disputes. Blocks cards in a timely manner when fraud notices are received and reissues lost/stolen debit and credit cards. Qualifications: High school diploma or equivalent. Two to four years of similar or related experience - supporting debit and credit card disputes and fraud cases. Exceptional customer service experience is required. What We Offer: Competitive salary and benefits. Opportunities for career growth. Supportive team environment. Schedule: Monday - Friday 8:00 AM - 5:00 PM Disclaimer: Must be able to work and travel to different credit union locations as determined by management. 1 st MidAmerica is an Equal Opportunity Employer. #J-18808-Ljbffr 1ST MIDAMERICA CREDIT
- 1st MidAmerica is seeking a Card Services Fraud and Disputes Specialist in Bethalto, IL, to protect members from unauthorized card activity and billing errors. The role handles fraud cases, disputes, provisional credits, and coordination with staff to resolve issues. The...FraudMonday to Friday
- 1st MidAmerica Card Services is seeking a Card Services Fraud and Disputes Specialist in Bethalto, IL, to protect members from unauthorized card activity. You will investigate fraud and dispute claims, process charge backs, issue provisional credit, and maintain accurate...FraudMonday to Friday
- 1 st MidAmerica is seeking a Card Services Fraud and Disputes Specialist to provide full member service and protect members and the credit union from unauthorized transactions, billing errors, and fraudulent claims. The role involves handling fraud and dispute claims, issuing...Fraud
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- ...support K-12 education. Over time, we expanded our offerings to... ...Billing Overview Our Billing Services Division specializes in Revenue... ...Summary The Reconciliation Specialist is responsible for supporting... ...1k + Matching Job Type: Full-time, Hourly, Monday-Friday (8...Full timeHourly payWork at officeRemote workWorldwideMonday to Friday
- ...retailer in Alton, Illinois is seeking a Retail Parts Pro. This full-time position involves expert automotive system knowledge and strong... ...customer interactions, achieving sales targets, and maintaining high standards of customer service. #J-18808-Ljbffr Advance Auto PartsFull timeFlexible hours
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R.P. Lumber in Edwardsville, IL is hiring a Yard Associate to perform customer service, load deliveries, and keep the yard organized and safe. This on-site, full-time position requires the ability to lift 50-100 pounds and work outdoors in varying weather. You will report...Full timeHourly pay$54.36k
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...duties during periods of downtime. Organizes time, effort, and use of resources to achieve... ...and offers recommendations for improving services and transforming Centerstone into an... ...Lifting - Occasional. PAY RANGE Time Type: Full time; Pay Range: $16.50--$23.10 BENEFITS...Full timeSummer workWork at officeFlexible hours- ...accommodation or an alternative application process. Portfolio Lease-up Specialist Full Time Edwardsville, IL, US 2 days ago Requisition ID: 1055... ...platforms. Sales & Communication Skills: Strong customer service, communication, prospecting, closing, objection handling,...Full timeWork at officeLocal areaFlexible hours
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