OFFICE COORDINATOR, WOUND CARE-FULL TIME

Job Title

Job Duties

Communicates with the Nurse Manager, Professional Nurse, CNA regarding patient and personnel needs.

Reports pertinent observations, changes, and reactions regarding patients to the appropriate person.

Answers the telephone and intercom, takes messages and follows through.

Maintains intradepartmental communications

Information is given verbally or written and is received with the desired result.

Schedules patient start of care and follow-up visits with input of the Professional Nurse.

Schedules diagnostic tests and obtains insurance prioauthorization if necessary.

Enters specimens and consults in order entry.

Confers with departments regarding scheduling of patient's activities and procedures.

Prepares and updates patient's current records.

Accuracy of medical chart labeled correctly.

Reports are properly filed.

Obtains records according to policies and procedures. Including patient demographics, insurance referral/authorizations, and billing information.

Registers patient correctly.

Assists Professional Nurse in preparation of monthly update if needed.

Performs non-clinical duties of Nursing Assistant in his/her absence.

Assists in cost containment by proper ordering, use, and charging of supplies and equipment.

Accurately enters department charges daily in order entry.

Maintains all department manuals.

Takes and maintains unit meeting minutes.

Possesses knowledge and understanding of interacting with payors, referral sources, and community groups serving as a resource.

Responsible for acquiring and demonstrating a level of skill with computers, fax, printers and all office equipment

Minimum Education, Knowledge, Skills, and Abilities Required

Must be a high school graduate or equivalent.

Communication skills necessary to effectively:

Be able to receive instructions.

Provide instructions to the patient and/or significant other

Provide explanations to the patient and/or significant other

Communicate clearly with other members of the health care team

Ability to interact with patients, families, and others often during stressful situations.

Ability to concentrate and prioritize.

Analytical skills necessary to solve clerical problems in the department.

Workable knowledge of computers including Microsoft Office.

Current BLS Healthcare Provider card.

Qualifications

Behaviors

Preferred: Loyal: Shows firm and constant support to a cause

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred: Job Security: Inspired to perform well by the knowledge that your job is safe

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Goal Completion: Inspired to perform well by the completion of tasks

Experience

Preferred: Prior office experience

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.