Program Manager

Pursue Your Purpose

Exceptional care starts with exceptional people. For us, this is more than a job– it's a calling. It's waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Together we are leading the way.

This job coordinates and monitors the scheduling, budget, and technical performance of strategic programs, particularly Epic. Ensures adherence to master program plans and schedules, develops solutions to program problems, and leads team members assigned to programs on various project teams or departments. Ensures projects are completed on time and within budget. Acts as an advisor to leadership and program team regarding projects, tasks, and operations. Works on complex programs and exceptions without direct supervision.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required - Bachelor's degree in business, marketing, health science or related field.

Work Experience

Required - 7 years of project management experience.

Certifications

Required - None

Preferred - Project Management Professional (PMP) or equivalent (Lean Six Sigma Black Belt, Master Change Agent, or AGILE Project Management)

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications.

• Effective verbal and written communication skills and ability to present information clearly and professionally.

• Excellent judgement, decision making and time management skills.

• Analytical skills and ability to use a logical through process to formulate practical solutions to problems.

• Positive interpersonal skills and ability to effectively and professionally work with people from all backgrounds.

• Ability to travel throughout and between facilities.

Job Duties

• Formulates, organizes and monitors inter-connected projects in conjunction with complex and strategic teams.

• Works in tandem with relevant leadership and executives on decisions and strategies as they correlate to the function's strategic plan and high visibility projects

• Leads, coaches, and mentors project managers and other staff.

• Develops and supports the control of deadlines, budgets and activities.

• Manages the escalation of high priority risk mitigation and change management.

• Develops and reviews statements of work and high visibility project presentations as needed.

• Supports leadership in resource assignment(s) to projects and aids in the evaluation of project managers.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.