ServiceNow Platform Operations Lead | Incident & Performance
Dexian
Dexian is seeking a ServiceNow Application Operations Lead to oversee platform support and initiatives. This role involves managing a team, ensuring stability and performance of ServiceNow environments, and coordinating with various stakeholders. The ideal candidate must have 12+ years in IT operations, proven leadership in application support, and expertise in ITSM processes. The position requires strong communication skills and certification as a ServiceNow Certified System Administrator. #J-18808-Ljbffr
- ...ServiceNow Application Support #1006419 Job... ...ServiceNow Application Operations Lead Location: Dallas,... ...Operations Lead to oversee platform support, operational... ...ensure the stability, performance, and reliability of... ...hands-on approach to incident management, performance...PlatformPerformanceServicenowContract workWorldwide
- ...today and how we operate every day. Position... .... This role leads a team and supports... ...systems functions. Set performance expectations,... ...management, incident response, and security... ...of the ERP platform and ITSM/ticketing... ...such as NinjaOne, ServiceNow, ConnectWise, or...PlatformPerformanceServicenowContract workNight shift
$138.14k - $186.5k
...'s single global platform, businesses of all... ...service desk operations, responsible for... ...establishing comprehensive performance metrics,... ...geographic team lead program to organize... ...processes using ServiceNow that provide comprehensive... ...knowledge of incidents, request, change,...PlatformPerformanceServicenowFull timeWork experience placementWork at officeLocal areaRemote workFlexible hours$1,000 per month
## Manager Platform Engineering - IT Service... ...great performance.**POSITION SUMMARY... ...for the execution, operational health, and continuous... ...Change Enablement, Incident & Problem Management... ...Data (CMDB), and ServiceNow platform... ...Leadership & Execution*** Lead, coach, and...PlatformPerformanceServicenowCasual workWork at officeWeekend workAfternoon shift- ...externally on product platforms supported by the... ...in the daily operations of the firm. Works... ...support incidents. Your Primary... ...Responsibilities Act as a Lead Application... ...application upgrades. Perform and support... ...tooling (e.g., ServiceNow) for incident, problem...PlatformPerformanceServicenowRemote workFlexible hoursShift workAfternoon shift
$91.4k - $187k
...Oracle seeks a Data Center Operations Manager in Irving, Texas, responsible for the performance analysis and operational health of multiple data centers. This role requires leading incident resolution and applying advanced automation to enhance processes. The ideal candidate...Performance$77.4k - $135.4k
...capability to fuel exceptional performance through an inclusive... ...diagnostics, and operational support across Vizient's core platforms and key business application... .... You will improve incident response effectiveness,... ..., observability tools, ServiceNow, Azure DevOps, Python,...PlatformPerformanceServicenow- ...observability tools Experience with ServiceNow for incident management Strong... ...a technical bridge between platform teams and development teams... ...impact environment. You’ll operate in a Mission Control‑style... ...applications, ensuring stability and performance Use tools like Splunk,...PlatformPerformanceServicenowFull timeContract workImmediate startRemote work
- ...Programs, acts as an operational arm for monitoring threat... ...to potential incidents, and serves as the main... ...designated governance platforms. * Maintain cyber... ...Archer, SmartSuite, ServiceNow). The salary range... ...interview process, to perform essential job functions...PlatformPerformanceServicenowFull timeWork at officeRemote workFlexible hours
- ...duty is to handle ITSM, ServiceNow tickets, incoming... ...the flow of incoming incidents/requests, SLA, and best... ...to the day-by-day operational needs and react to them... ...as appropriate. Performs daily ticket analysis... ...1/2 support for the platform and applications, escalate...PlatformPerformanceServicenowLocal areaRemote workFlexible hoursWeekend work
- ...process. Job Title: Platform Engineer &... ...observability, and operational excellence within... ...Lead production support... ...ensuring stability, performance, and rapid issue... ...during production incidents Mentor engineers... ...: ~ AIOps ~ ServiceNow ~ BigPanda...PlatformPerformanceServicenowContract workRemote workVisa sponsorship
$60k - $135k
...NSE: WIPRO) is a leading technology services... ...engineering, and operations, we help clients... ...ITSM processes, Incident Management, Event... ...Experience with ServiceNow ITSM, including incident... ...event management platforms such as Netcool... ...into service performance. Drives continual...PlatformPerformanceServicenowMinimum wageLocal area- ...Summary The Manager leads cloud-native and... ...infrastructure operations with a primary focus... ...on Google Cloud Platform and secondary... ...people leadership, incident command, and FinOps... ...MSPs), including performance management,... ...including Salesforce and ServiceNow, in partnership...PlatformPerformanceServicenowFor contractorsRemote workWork from home
$30 per hour
...artifacts Proficiency with data tools: survey platforms, spreadsheet analysis, and basic... ..., or equivalent) Experience with ServiceNow Employee Center, ITSM surveys, and feedback... ...with Tableau, Power BI, or ServiceNow Performance Analytics dashboards Familiarity with...PlatformPerformanceServicenowHourly payRemote work- ...Director within IT Asset Management and ServiceNow Platform Delivery, you will lead enterprise-wide ITAM and... ...ensuring alignment to regulatory, operational, and strategic objectives. Your... ...application or interview process, to perform essential job functions, and to receive...PlatformPerformanceServicenowRemote workFlexible hours
- At Csquare, Revenue Operations is central to how we scale growth,... ...critical role in enabling revenue performance by ensuring systems... ...full revenue lifecycle—from lead management through order activation... ...Salesforce, NetSuite, and ServiceNow platforms Support system...PlatformPerformanceServicenowInternshipVisa sponsorship
- ...methodologies and technology platform options . ~... ...shift-oriented operations support, in collaboration... ...server load and improve performance, using BIG-IP Local... ...; and streamlining incident, problem, change, and... ...ITIL) standards, using ServiceNow. #PE1M2...PlatformPerformanceServicenowLocal areaShift work
- ...mindset to help evaluate and improve operations across three technical services... ...to a range of technologies and platforms, collaborate with a skilled,... ...dashboards and reports in ServiceNow that reflect IT team's KPI and other performance metrics. Collaborate with...PlatformPerformanceServicenowHourly payPermanent employmentInternshipSummer internshipLocal areaRelocation package
- ...the DOC's(Digital Operations Center) primary... ...analysis. The position leads oversight of core... ...and security platforms including Meraki,... ...SLA adherence, performance accountability, and... ...experience with ServiceNow CMDB, Discovery,... ...Ability to lead major incident triage (Tier 3),...PlatformPerformanceServicenowWork at officeLocal areaImmediate startNight shift
$86k - $118k
...support for the force.com platform. You'll play a... ...supporting seamless operations for our business users... ...and resolve escalated incidents, perform root cause analysis andsupport... ...Incident Management, ServiceNow and JIRA... ...We also offer market leading benefit programs including...PlatformPerformanceServicenowApprenticeshipImmediate startWork from homeWorldwide- ...Enterprise Product & Platform Engineering team, you... ...Engineers, and Delivery Leads to define and document... ...the Cloud Enablement Operating Model, including product... ...with support teams to perform as needed... ...Scrum, Kanban, JIRA, and ServiceNow, etc. ~ Excellent...PlatformPerformanceServicenowRemote workFlexible hours
$85 - $90 per hour
...Supports a critical Platform Engineering team... ..., scaling, and operating applications post... ...application reliability, performance, and operational... ...environments. Lead production... ...ownership during incidents. Mentor engineers... ...handling (AIOps, ServiceNow, BigPanda)....PlatformPerformanceServicenowFull timeContract workTemporary workWork experience placementImmediate startRemote workWorldwideFlexible hours$20 - $23 per hour
...succeed. We're looking for a full-time Operations Lead to hold the day-to-day standard at one... ...partner Operational Enablement & Performance Use Pulse and reporting tools to... ...Pulse, scheduling systems, reporting platforms — so the shift runs on information, not...PlatformPerformanceHourly payFull timeTemporary workFlexible hoursShift work- ...environment. Responsibilities Monitors ServiceNow caseload and ensures timely completion... ...assigned cases Triage corrective action, performance improvement plan (PIP), severance, and... ...complete documentation within the ServiceNow platform Ensures all actions align with North...PlatformPerformanceServicenowFull time
$117.6k - $206k
...capability to fuel exceptional performance through an inclusive... ...this role, you will lead the strategy, delivery... ...infrastructure, operations, and business teams. Responsibilities... ...internal-facing platforms or services (not only... ...platforms such as ServiceNow or Ivanti) required...PlatformPerformanceServicenow- ...PCI DSS, privacy regulations). ~ Lead enterprise cybersecurity risk assessments... ...risk indicators (KRIs), and program performance. ~ Partner with the CISO and... ...Hands-on experience with enterprise GRC platforms such as ServiceNow GRC, LogicGate, Drata, or similar...PlatformPerformanceServicenow
$77.4k - $135.4k
...capability to fuel exceptional performance through an inclusive... ...role in enhancing the operational effectiveness of the Information... ...with Security functional leads to assess scope, priority... ...ticketing tools (e.g., ServiceNow, Jira, or similar platforms). ~ Strong...PlatformPerformanceServicenow- ...Transformation practice. You will lead complex pursuits,... ...to reinvent their HR operating models. You will act... ..., Talent Development, Performance Management, Total... ...strategies across major HRIS platforms such as Workday,... ...SAP SuccessFactors, and ServiceNow Lead account growth...PlatformPerformanceServicenow
- ...Banking Technology division, the Platform team provides management of... ...practices ITIL-aligned Incident, Problem and Knowledge processes... ...to build, improve and operate the following functions: Release... ..., ensuring resilience, high performance, and high availability of the...PlatformPerformanceServicenowWork experience placement3 days per week
$120k - $130k
...using AI-driven automation. Skills: FM Platforms IBM Netcool/NOI, AI Ops, HPe TeMIP, OpenNMS , ServiceNow EM Programming: Python, Shell, Java,... ...FM systems with Inventory & Topology, GIS, Performance Management, and Trouble Ticketing. Implement...PlatformPerformanceServicenow
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