Sr. Collections Lead - P2

Senior Collections Lead We are seeking an experienced and detail-oriented Senior Collections Lead to join our team. In this role, you will be responsible for managing a diverse account receivable portfolio of clients, including hospitals, universities, and health systems along with other subset of accounts that require specific attention to drive results differently. You will lead monthly calls with stakeholders within other business units of McKesson to discuss the performance of accounts receivable portfolio and collaborate on best practices to manage risk. In addition to managing the portfolio, this role will encompass other accounts receivable related responsibilities. Strong analytical, communication, and negotiation skills are critical to effectively drive results. This position requires a person who can display empathy and compassion while making decisions that minimize risk. Key Responsibilities Manage and oversee accounts receivable portfolios for large Health System, support an elevated portfolio of accounts & enterprise-level customers Serve as the primary point of contact for assigned customers, building strong, professional relationships to support timely resolution of billing and payment issues Perform complex, large-scale reconciliations involving high volumes of invoices, payments, adjustments, and credits Analyze account discrepancies, identify root causes, and drive resolution through collaboration with customers, sales, billing, and internal finance teams Proactively follow up on outstanding balances to minimize aged receivables and improve cash flow Prepare and present account status updates, reconciliation summaries, and aging reports to internal leadership and customers as needed Identify process improvement opportunities within accounts receivable and reconciliation workflows Ensure compliance with company policies, contractual terms, and applicable healthcare billing standards Support month-end close activities related to accounts receivable and revenue accuracy Minimum Qualifications Degree or equivalent and typically requires 2+ years of relevant accounts receivable experience. Desired Experience/Qualifications 5+ years of progressive accounts receivable experience, preferably supporting large Health Systems or complex enterprise customers Strong experience with complex reconciliations and high-dollar account analysis Demonstrated ability to build and maintain positive customer relationships Excellent verbal and written communication skills, with the ability to discuss financial matters clearly and professionally Strong analytical, problem-solving, and organizational skills Proficiency in ERP systems and Microsoft Excel (including pivot tables, lookups, and data analysis) Our Base Pay Range for this position $27.45 - $45.75 Equal Opportunity Employer McKesson is an Equal Opportunity Employer. McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) View email address on click.appcast.io or (Canada) View email address on click.appcast.io. Resumes or CVs submitted to this email box will not be accepted. #J-18808-Ljbffr