Manufacturing Quality Technician

Manufacturing Quality Technician

Be a part of a revolutionary change! At Philip Morris International (PMI), we're transforming our business to deliver a smoke-free future. Join a team committed to innovation, continuous improvement, and professional growth.

Position Summary

The Manufacturing Quality Technician supports production quality activities, ensures compliance with Quality Management System (QMS) requirements, manages product nonconformities and CAPA processes, and helps drive continuous quality improvements.

Key Responsibilities

Ensure compliance with PMI policies, regulatory requirements, and EHSS standards.

Support production teams through quality guidance, troubleshooting, and training.

Coordinate sampling, testing, and brand change activities.

Review batch records and manage nonconformities and CAPA actions.

Maintain and troubleshoot quality testing equipment and analyze quality data.

Investigate deviations using root cause analysis and support product disposition decisions.

Maintain quality documentation, procedures, and training records.

Drive continuous improvement through data analysis and process optimization.

Qualifications

Technical/vocational education or equivalent experience.

1-2 years of manufacturing, quality, or related experience.

Knowledge of quality testing, calibration, root cause analysis, and data reporting.

Familiarity with ISO standards; FDA-regulated experience is a plus.

Strong analytical, problem-solving, and communication skills.

Fluent in English and authorized to work in the U.S.

Compensation & Benefits

Starting pay: $27/hour

Medical, dental, and vision insurance

FSA and HSA options

401(k) with employer contributions and 5% match

Paid vacation, sick time, and holidays

Paid parental leave

Company-paid life, AD&D, and disability insurance

Optional supplemental insurance for employees and dependents