QA/Test Manager 2

QA/Test Manager 2

Texas Department of Licensing and Regulation requires the services of 1 QA/Test Manager 2, hereafter referred to as Candidate(s), who meets the general qualifications of QA/Test Manager 2, Quality Assurance (QA) and Testing and the specifications outlined in this document for the Texas Department of Licensing and Regulation. All work products resulting from the project shall be considered "works made for hire" and are the property of the Texas Department of Licensing and Regulation and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Department of Licensing and Regulation will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).

· Perform highly advanced managerial tasks related to QA and testing activities as well as analysis and testing tasks related to software development and configuration.

· Responsible for activities during all phases of the system development life cycle including analyzing, diagnosing and resolving reported software problems and troubleshooting system issues for internal and external clients.

· Define and review the User Acceptance Testing (UAT) strategy specific to TDLR modernization projects (guidance to team during "Soft UAT" as well) and align resources and Subject Matter Experts (SME) for all review and testing activities.

· Coordinate sprint review feedback with Vendor staff and business SMEs.

· Review of Test Cases received from Vendor with SMEs and suggest edits.

· Work with business users and SMEs to create and update test cases, perform testing, and provide test results/reports (i.e. success/pass, defects, issues/concerns, etc.).

· Act as the main point of contact between IT Division, business users, and Vendor.

· Lead triage efforts and the tracking, prioritizing, and managing of defects.

· Review defects for themes, conduct root cause analysis, and suggest improvements.

· Provide and review weekly updates on UAT progress and results.

· Provide testing-related project status updates, progress on defects, and check progress on requirement traceability and coverage.

· Ensure UAT exit criteria are met and obtain final sign-off from the business.

· Perform other duties as assigned by the Project Manager.

Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Years Required/Preferred Experience:

• Oversee user acceptance, performance, accessibility, interface, security, and data conversion testing
• Manage, perform, monitor, and report on test activities on modern technology platforms
• Review, update and create test strategy, suites, and cases
• Document and report test results, data conversion and integration issues/concerns, and problem incident reports (PIRs)/defects status
• Provide training and mentoring of testing team members
• Coordinate scheduling of testing staff, test activities, and meetings
• Experience with test tools such as Jira, TestSavvy, JUnit, Selenium, Microfocus UFT, SQL, etc.
• Experience and understanding of the full software life cycle with specific emphasis on the testing discipline. Experience in Agile and Waterfall methodologies.
• Excellent leadership, communication, organization, planning, and problem-solving skills

Years Preferred Experience:

• Experience with Performance monitoring tools such as JProfiler, JMeter, etc.
• Experience with Salesforce
• Experience working directly with a Texas state agency as an employee or contractor in a QA Test Manager role
• Experience as a team leader or project manager