QA Test Manager

Job Title

Perform highly advanced managerial tasks related to QA and testing activities as well as analysis and testing tasks related to software development and configuration. Responsible for activities during all phases of the system development life cycle including analyzing, diagnosing and resolving reported software problems and troubleshooting system issues for internal and external clients. Define and review the User Acceptance Testing (UAT) strategy specific to TDLR modernization projects (guidance to team during "Soft UAT" as well) and align resources and Subject Matter Experts (SME) for all review and testing activities. Coordinate sprint review feedback with Vendor staff and business SMEs. Review of Test Cases received from Vendor with SMEs and suggest edits. Work with business users and SMEs to create and update test cases, perform testing, and provide test results/reports (i.e. success/pass, defects, issues/concerns, etc.). Act as the main point of contact between IT Division, business users, and Vendor. Lead triage efforts and the tracking, prioritizing, and managing of defects. Review defects for themes, conduct root cause analysis, and suggest improvements. Provide and review weekly updates on UAT progress and results. Provide testing-related project status updates, progress on defects, and check progress on requirement traceability and coverage. Ensure UAT exit criteria are met and obtain final sign-off from the business. Perform other duties as assigned by the Project Manager.

Skills:

• 7+ years of experience overseeing user acceptance, performance, accessibility, interface, security, and data conversion testing.
• 7+ years of experience managing, performing, monitoring, and reporting on testing activities across modern technology platforms.
• 7+ years of experience reviewing, updating, and creating test strategies, test suites, and test cases.
• 7+ years of experience documenting and reporting test results, data conversion and integration issues, and tracking problem incident reports (PIRs) and defect statuses.
• 7+ years of experience providing training and mentoring to testing team members.
• 7+ years of experience coordinating schedules for testing staff, test activities, and meetings.
• 7+ years of experience working with testing tools such as Jira, TestSavvy, JUnit, Selenium, Micro Focus UFT, SQL, or similar tools.
• 7+ years of experience with the full Software Development Life Cycle (SDLC), with strong emphasis on testing disciplines and experience working in Agile and Waterfall methodologies.
• 7+ years of demonstrated leadership, communication, organizational, planning, and problem-solving skills.
• 4+ years of experience using performance monitoring tools such as JProfiler, JMeter, or similar tools.
• 4+ years of experience working with Salesforce.
• 4+ years of experience working directly with a Texas state agency as an employee or contractor in a QA Test Manager role.
• 4+ years of experience serving as a team leader or project manager.