Lead Business Analyst - Ops Automation
Cbase Inc
Job Description
Business Analyst - Operations Automation
Role type: Business Analyst
Role purpose
We are looking for an experienced Business Analyst to join the Operations Automation Programme in Chicago. The role will lead business analysis across the end-to-end delivery lifecycle, turning operational needs into clear, development-ready solutions and supporting delivery through build, validation and release.
Key accountabilities
Lead structured discovery with Operations users and SMEs to understand workflows, pain points, business needs and future opportunities.
Translate discovery outcomes into clear process flows, business and functional requirements, user stories, acceptance criteria and supporting documentation.
Define data requirements, including source data, business rules, mappings, validation rules and related data schemas.
Own the quality and readiness of the Azure DevOps (ADO) backlog, ensuring Features and PBIs are traceable, prioritized and ready for development.
Lead backlog refinement with Functional Leads, Design, Engineering and business stakeholders.
Work closely with developers throughout delivery, resolving requirement gaps and supporting solution decisions.
Validate delivered functionality against requirements and acceptance criteria, and support UAT and release activities.
Establish consistent BA standards and provide guidance and coaching to other BAs across the Programme.
Essential experience
Significant experience as a Senior Business Analyst, owning the full BA lifecycle from discovery and solution design, and through implementation.
Strong experience leading workshops and translating complex operational problems into actionable requirements.
Excellent requirements engineering skills, including process modelling, user stories, and Given/When/Then acceptance criteria.
Hands-on ADO experience covering backlog management, Features/PBIs, refinement, prioritization, sprint planning, and traceability.
Experience defining requirements for data-intensive solutions, including schemas, mappings and validation rules.
Experience working directly with UX/design, engineering and technical leads in Agile delivery teams.
Strong stakeholder management and communication skills across business and technical audiences.
Desirable experience
Experience with Figma, Confluence/ADO Wiki and SharePoint alongside ADO.
Experience working in globally distributed delivery teams.
What success looks like
A clear line from operator need to delivered capability: discovery is structured, requirements and data are understood, ADO contains a development-ready backlog, and delivered functionality is traceable to the original business need.
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