Customer Service Representative - SYGMA - US

Job Title

Sales Support Representative

Company

US3594 Sygma Kentucky (The Sygma Network, Inc)

Location

Zip Code: 41005

Job Summary

This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.

Responsibilities

Answer all incoming concerns/needs from all customers

Key pick-up request

Handle transportation/routing on delivery questions

Process will-call orders

Provide customers with invoice copies.

Process credits

Maintaining Call list

Monitor orders before the cut-off

Communicate regularly with the AE (account executives) and customers.

Manage the same-day deliveries for OPCO (operating company)

Perform other duties as directed by Supervisor.

Qualifications

Education: High school diploma or equivalent.

Experience: 1 year prior outside foodservice sales coordination or customer support experience

Preferred: Previous call center experience

Professional Skills:

Strong telephone communication skills

Able to work in a fast pace environment

Ability to sit and work at a PC for extended periods

Proficient in MS Office

Benefits Information

For information on Sysco's Benefits, please visit SyscoBenefits.com

Overview

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Affirmative Action Statement

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.