Business Relationship Manager

Position: Business Relationship Manager


Location: Falls Church, VA (Onsite)


Duration: Fulltime

Job Description:


Must Have Technical/Functional Skill

The ideal candidate has deep expertise in managing multiyear transformation initiatives, strong leadership across global delivery models, and proven experience engaging with CXO-level stakeholders. This role requires exceptional communication, strategic planning, and hands-on management of demos, conference room pilots (CRPs), and large-scale testing cycles
• 15+ years of experience in Program/Project Management with strong ERP transformation background (Oracle preferably).
• Experience working with (Engineering, Procurement and Construction EPC industry clients
• Proven track record delivering complex programs in an onsite-offshore model.
• Strong experience in organizing and running CRPs, demos, UAT/SIT cycles, and cutover readiness events.
• Excellent communication skills with ability to present to CXO and executive leadership.
• PMP, SAFe, or similar certification preferred.

Roles & Responsibilities

1. Program Leadership & Governance
• Lead end-to-end planning, execution, and governance of the ERP transformation program.
• Establish program structure, workstreams, RAID logs, governance cadence, and KPIs.
• Drive alignment between business stakeholders, technology teams, and vendor partners.

2. Stakeholder & CXO-Level Coordination
• Act as the primary senior liaison for CXO-level stakeholders, ensuring transparent communication and timely decision-making.
• Present program updates, risks, financials, and mitigation plans to executive steering committees.

3. Onsite-Offshore Delivery Management
• Manage hybrid delivery teams across onsite and offshore locations.
• Resolve cross-location challenges and ensure seamless collaboration.

4. Demo, CRP, and Business Validation Events
• Plan and execute conference room pilots (CRPs), solution walkthroughs, and business process demos.
• Coordinate business participation, manage content readiness, and ensure outcomes are captured and tracked.

5. Large-Scale Testing Event Management
• Lead organization and execution of UAT, SIT, regression testing, and mock cutovers involving large user groups.
• Define testing strategy, entry/exit criteria, resource plans, defect triage, and reporting.
• Manage end-to-end readiness for business and technical teams during testing cycles.

6. Change Management & Training Support
• Collaborate with Change & Training teams to drive user adoption, impact analysis, communications, and readiness assessments.
• Ensure that business teams are prepared for transformation impacts across processes, roles , and systems.

7. Risk, Issue & Budget Management
• Proactively identify program risks and issues, ensure mitigation plans, and track them to closure.
• Manage program budget, resource forecasts, vendor deliverables, and financial reporting.