Server - Cole's

Job Description

Job Description

Palmetto Bluff is nestled along the May River in the Lowcountry of South Carolina between Hilton Head Island and Savannah. As an award winning 20,000 acre development, the development encompasses a private member’s only club which includes a marina, restaurants, an equestrian center, a shooting club, a Jack Nicklaus Signature Golf Course, a lawn and racquet club, and more.  In addition, Palmetto Bluff has an extensive nature preserve, walking trails, retail shopping, and a vibrant village, all which pay homage to the region’s rich heritage.

Job Summary: 

The Server position will require you to interact one on one with the guests, take their orders, make cocktails utilizing company service standards, and ensure guest satisfaction. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

Benefits:

We offer excellent benefits, including an incredible employer contribution towards medical, dental, and vision coverage which begins on the 1st of the month following your date of hire! Other benefits include a 401(k) Plan, with an employer matching contribution, paid life & disability coverage, and more.

Essential Job Functions: 

Job duties include; although are not limited to:

• Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs.
• Guiding guests through all phases of their experience at the venue while commanding full menu knowledge and preparation methods at all times.
• Cleaning of all equipment, tools, and supplies and maintaining equipment in good working order while following all procedures and policies set forth by the company, division, department and County health department.
• Working as a team and effectively communicating with management, bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other Associates.
• Always being positive, showing enthusiasm, being humble, being thankful, and being respectful to all team members.

Qualifications: 

• Two (2) years’ experience as a server/cocktail in a similar restaurant environment.
• Must possess good attitude, attention to detail, and ability to work under pressure.
• Excellent customer service skills and an in-depth knowledge of Spirits, Wine and Food are required.
• Ability to read and write in English proficiently as well as having basic math skills and the ability to use a calculator.
• Must be 21 years of age.
• Ability to work flexible hours to include nights, weekends and holidays.
• Ability to be scheduled for the limited Banquet Events that Cole’s hosts.
• All Palmetto Bluff employees who serve alcohol or who oversee employees who serve alcohol must obtain or hold a valid SC-approved Alcohol Server Training Certificate (company reimbursed).

Physical Demands: 

• Work tasks are performed indoors and outdoors. 
• Must be able to bend, stoop, squat and stretch to fulfill tasks. 
• Requires manual dexterity, grasping, writing, standing, walking, repetitive motions, bending, and climbing. 
• Must be able to stand and exert well-paced mobility for up to 8 hours in length. 
• Must be physically able to lift and carry heavy trays and equipment as well as delicate china and glassware, up to 50 lbs. 
• Must be able to push and pull carts and equipment weighing up to 50 lbs. on a regular and continuing basis. 

Palmetto Bluff is proud to be an EEO Employer and participates in E-Verify.