Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 1998 and currently lead an experienced team of nine. Before becoming an agent, I worked in State Farm Claims and as a company trainer, giving me a strong foundation in both customer service and professional development. I earned my bachelor’s degree from Valparaiso University and my master’s degree from Western Illinois University. Outside of work, I’m a proud parent of two and enjoy traveling and staying active through exercise.

Staying connected to our community is important to us. I’m involved with the Chamber of Commerce and the Arlington Heights Noon Rotary Club, and our agency regularly participates in local events and opportunities to support the community we’ve served for many years.

Our agency offers health benefits, a Simple IRA retirement plan, licensing reimbursement, team-building events, and a strong commitment to work-life balance. We believe in creating an environment where people can build successful careers while still having time for the things that matter outside of work.

Our culture is family-oriented, supportive, and built around people who take ownership of their work. I’m looking for self-motivated individuals who are ready to contribute, learn, and become an important part of the team. If you value a positive workplace and want to join an established agency with decades of experience and strong community roots, we’d love to meet you.

ROLE DESCRIPTION:
As an Account Manager for Jennifer Burnidge - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.