Customer Experience Specialist
New Bern Auto Group
Job Description
Job Description
Join the Team: Sales & Tech Consultant ????
Kia Mazda of New Bern | New Bern, NC
Still think "car sales" is just suits and cold calls? Think again. We’re rewriting the script on how people buy cars, and we need a Sales & Tech Consultant who is ready to dominate a digital-first market.
Why You’ll Love It Here
We know the old-school dealership grind isn't for everyone. That’s why we’ve modernized the experience:
Tech-Driven Workflow: You won’t be buried in paperwork. We use the latest CRM tools, digital marketing platforms, and AI-driven lead management to help you close deals faster.
No Experience? No Problem: We don’t just hire "car people." We hire communicators, creators, and problem-solvers. Our training program is designed to turn your hustle into high-level expertise.
The Vibe: A fast-paced, high-energy environment where your input actually matters. We’re a leadership-heavy group that focuses on coaching, not micromanaging.
What You’ll Be Doing
Digital Matchmaking: Use our inventory data to find the perfect ride for your clients before they even step onto the lot.
Content Creation: Utilize your social media savvy to showcase our latest arrivals (like the new 2025 Silverado RST) and build your personal brand.
Relationship Management: Manage your pipeline through our BDC and digital portals to keep your customers engaged and excited.
Consultative Selling: Forget the "hard sell." You’re an educator and a guide helping people make one of the biggest purchases of their lives.
What You Bring to the Table
The Hustle: You’re self-motivated and love the feeling of hitting a goal.
Tech Literacy: You’re comfortable navigating multiple platforms, apps, and data visualizations.
Communication: You can talk to anyone—whether it’s via text, DM, video chat, or in person.
Growth Mindset: You want a career, not just a paycheck. You’re looking for a path into management and leadership.
The Perks
Uncapped Earning Potential: Your paycheck is a reflection of your effort.
Benefits: Health, dental, and vision packages that keep you covered.
Employee Discounts: Drive the brands you represent.
Ready to level up? Skip the boring cover letter. Apply today and let’s talk about how you can help us shape the future of New Bern Automotive Group.
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