Site Leader

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.
Site Leader
Mount Laurel, NJ (onsite)
3+ Month (Temp to Perm)
Mon-Fri, 8am - 5pm


Seeking a Site Leader to oversee daily print, copy, scan, document services, and facility support operations. This role serves as the primary on-site contact for customer issues and contract compliance, supports operational excellence, assists with staff oversight, and ensures service levels, quality standards, and customer expectations are consistently met.


Responsibilities

• Lead day-to-day operations of the site, including print, copy, scan, and document production services.
• Serve as the primary on-site contact for customers, ensuring excellent customer service and contract compliance.
• Monitor and support workflow, service level agreements, quality standards, audit compliance, and deadline achievement.
• Create and complete work orders, reports, month-end documentation, and other required paperwork accurately and on time.
• Invoice accounts and interact with customers, vendors, facility management, and occupants as needed.
• Report and escalate facility-related issues, including lighting, plumbing, equipment, and system malfunctions; assist with scheduling repairs.
• Coordinate vendor visits, inspections, tours, and issue resolution activities.
• Assist with office moves, seating assessments, workspace layouts, and scheduling.
• Manage office supply and stationery inventory levels and ordering.
• Coordinate conference room scheduling and A/V equipment resources.
• Train employees on workflow procedures, equipment operation, and service processes.
• Assist with staffing, employee development, performance management, attendance tracking, and corrective action processes.
• Maintain productivity, quality, and deadline performance metrics for assigned staff.
• Place requisitions for products and supplies through procurement systems.
• Support profitability through effective use of materials, supplies, and resources.
• Maintain positive working relationships across departments and perform additional duties as assigned.

• High school diploma or GED required.
• Minimum 2 years of experience in a related field.
• Previous print, copy, and document production experience required.
• PC proficiency and strong customer service skills required.
• Experience delivering classroom and/or informal training sessions.
• Experience operating advanced office and production equipment and performing complex production jobs.
• Ability to understand and execute service level agreements and contractual obligations.
• Strong organizational, communication, leadership, and problem-solving skills.
• Ability to set priorities, establish goals, and train or lead employees.
• Ability to interpret and apply complex information, data, and instructions.
• Ability to remain current with industry technology and trends.
• Must be able to walk and stand for extended periods to complete production work.
• Ability to bend, reach, lift, and carry materials weighing up to 50 lbs.
• Moderate computer and keyboard skills with strong attention to detail.
• Professional Business Casual dress required.
• No driving required.
• No vaccinations required.
• Available for virtual and/or in-person interviews.