Hospital Nursing Supervisor

Hospital Nursing Supervisor

Children's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts in our region, Children's Minnesota is regularly ranked by U.S. News & World Report as a top children's hospital.

Department Overview

Our care traffic control center (CTCC) is at the heart of the Children's Minnesota organization overseeing the operations of each hospital dispersed between three campuses. Our staff includes dedicated hospital nursing supervisors and staffing office personnel who work closely together as we continuously monitor each hospital's unit activity and staffing needs while maintaining the organizational core value of putting "kids first." The CTCC department provides a distinctive opportunity for team members to lead through collaboration with each unit in prioritizing patient flow, triaging operational issues or clinical staffing areas of concern, and organizing overall daily staffing resources within one of the largest pediatric health systems in the United States. We value teamwork, open communication, safety and respect. We embrace an environment that encourages learning and professional growth. Our team is committed to providing excellent care to our patients and families.

Position Summary

The Hospital Nursing Supervisor (HNS) directs, organizes, plans and coordinates overall activities of the hospital involving a high degree of judgment, initiative, and leadership including the ability to anticipate and positively react to technical, organizational, and administrative issues during their assigned shifts. The HNS provides leadership, coordination and management of personnel, and assumes responsibility for hospital administrative functions Monday through Friday when management/administration is not in-house and 24 hours on weekends and holidays. The HNS maintains efficient utilization of nursing resources, working collaboratively with unit leadership, the resource management coordinators (RMCs), and charge nurses. The HNS plays a critical role in patient placement, the admission status process, and the facilitation of direct admissions during routine and surge situations. This individual is visible and available to clinical areas within all areas providing patient care to facilitate patient placement, collaboration with and among charge nurses, and evaluate current and potential staffing concerns. The HNS interprets administrative/departmental policy and procedures for all personnel and acts as an administrative liaison, clinical resource, and role model for staff. They are responsible for triaging operational issues or clinical areas of concern and alerting the Administrator On-Call (AOC), Patient Care Director On-Call (DOC), or Patient Care Manager On-Call (PCM-OC) when needed. The HNS assists in the resolution of issues relating to physicians, patients, families and staff and performs investigations pertaining to incidents/occurrences during their shift as well as reporting to the on call leadership team.

License/Certification/Registration: Registered Nurse in MN required BLS required Education: Bachelor's degree preferred CPI or Behavioral Health Care & Personal Safety Course within 6 months of hire Experience: 3 to 5 years hospital-based nursing experience. Nursing leadership experience in a hospital setting. Could include performance in managerial or supervisory roles as well as charge nurse, educator, and resource nurse roles. Utilization of electronic health record systems (e.g., Cerner). Experience with electronic bedboard and surgery scheduling a plus.

Knowledge/Skills/Abilities: Demonstrated strong interpersonal communication. Critical thinking, analytical, and organization/time management skills. Demonstrated ability to lead and influence others. Resourceful: recognizes problems and identifies potential solutions by tapping into available resources, staff, and best practices. Creates trusting relationships and builds community. Able to make decisions and direct others in a dynamic environment. Works effectively in an environment with frequent interruptions.