Remote SaaS Product Support Specialist
Autodesk, Inc.
- Remote job
GCPay seeks a Product Support Representative to join our fully remote team, serving customers across North America. You’ll troubleshoot, educate users on product features, and manage subscriptions via phone, email, and chat. This role reports to the Customer Service Associate Manager and emphasizes proactive, customer-centric service. You will collaborate with Sales, Customer Success, Engineering, and Finance to improve the user experience, monitor queues, and drive customer satisfaction through #J-18808-Ljbffr Autodesk, Inc.
- GCPay is seeking a Customer Support professional to join our fully remote team, working East Coast hours. You’ll be the frontline for our customers, helping them get the most out of GCPay while ensuring a smooth, reliable experience. Responsibilities include diagnosing...Remote job
- ModMed is hiring a Product Support Specialist I to join our Client Services team. You will serve as the frontline support for Klara users, handling inquiries via phone, email, and chat, while troubleshooting software-related issues and guiding clients through solutions...Remote job
- ...Product Support Specialist At Writesonic, customer experience is at the heart of everything we do.... ...We're Looking For ~1–3 years in SaaS or tech product support, ideally with... ...learner who thrives in a high-growth, remote-first startup environment. Why...Remote workWorldwide
- ...Product Support Specialist Zuddl is the unified events platform that gives B2B marketing teams complete... ...'re Looking For ~1–3 years in a SaaS support, helpdesk, or customer... ...Why You Want To Work Here ~100% remote-first and global team ~ Growth-stage...Remote workFlexible hours
$75k - $85k
...and effective. What You Will Do As a Product Support Specialist, you’ll be the go-to person for helping... ...Qualifications: Experience supporting SaaS products (required). Excellent customer... ...on the candidate’s qualifications. Remote work, customized benefits to meet individual...Remote work- ...Product Support Specialist At ICwhatUC, we're on a mission to create the world's best real time and self serve experiences. Have you ever felt... ...had the right expertise to help you along Us too. We're a SaaS company backed by one of North America's most successful...Remote workWork experience placementFlexible hours
$7.5 per hour
...Technical Support Specialist Backed by Battery Ventures, Canaan Partners & ITOCHU, Our Client... ...support to customers using the company's SaaS platform through email, chat, phone,... ...unresolved technical issues to Engineering, Product, or other relevant teams while...Remote workHourly payFlexible hours$60k - $75k
Product Support Specialist Black Kite New York, New York, United States About this position ABOUT BLACK... ...YOU BRING 1–3 years supporting a SaaS product 1–3 years in customer service... ...pay range for this role is: 60,000 - 75,000 USD per year(Remote) #J-18808-LjbffrRemote workWorldwideFlexible hours$70k - $80k
...Company Liquid Barcodes is a leading SaaS technology platform specialising in loyalty... ...and expanding our US team with a Product Support Specialist who will play a key role in supporting... ...Product, and Engineering teams. This is a remote position, but you must be based in the...Remote workWork experience placement- ...The Product Support Specialist is a frontline role on the Product Support team. You'll be the first to... ...product support role, ideally supporting a SaaS product Strong written and verbal... ...other related field Job Requirements for Remote Work Environment Dedicated Workspace:...Remote workContract workHome office
$75k
...Own the front line of customer support across chat, email and video -... ...issues, escalating to Product Engineering only when genuinely... ...connected to the team despite working remotely - communicating proactively,... ...technical support within a B2B SaaS environment Strong...Remote work$65k - $80k
...We are looking for a Product Enablement Specialist to sit at the intersection... ...Technical Enablement Support Customer Experience during... ...professional experience in a SaaS solutions engineering, technical... ...This is a remote position. As a small but mighty...Remote workWork at officeFlexible hours$100 per hour
...over-promising Oversee the Product Support queue, prioritizing requests... ...Mentor and guide product support specialists Conduct training sessions... ...in customer support in a SaaS or tech environment, with at... ...world. This means, through our remote-first program, "Shippos...Remote workWork experience placementLive inLocal areaWork from homeHome officeFlexible hours- ...About the Role We are hiring a Product Support Specialist to be the frontline hero for our users,... ...position is based in Denver, CO (hybrid or remote). We offer a supportive team... ...technical support role for a software or SaaS product. You should have a track record...Remote workFull timeFlexible hours
- ...ABOUT THE PRODUCT SUPPORT SPECIALIST ROLE: WIN is looking for Product Support Specialists to provide exceptional... ...Product Support, Application Support, SaaS Support, Technical Support, or a... ...learning, ownership, and growth 100% remote working flexibility ABOUT WIN AND OUR...Remote workShift work
- ...cornerstone of our pioneering support team focused on... ...person) – we are open to remote in Europe or relocation... ...of the Year award on Product Hunt, and our Figma plugin... ...Product Support Specialist, your mission is to help... ...Experience, or a similar SaaS role, ideally supporting...Remote workWork at officeRelocation
$65k - $75k
...Product Support Specialist Hanover Research is looking for a Product Support Specialist to join our Product... ...1 technical support, product support, SaaS administration, product operations, or... ...product development Location USA Remote Office is located in Arlington, VA #Remote...Remote workWork at officeLocal area$65k - $75k
...Open — Remote Jobs has a posting for this job. Posted 17 Jul 2026. About this job Product Support Specialist Membean is an online vocabulary program that builds word consciousness... ...field) ~2+ years in a customer facing SaaS role providing product support or managing...Remote workPart timeCasual workWork at officeHome officeWeekend workDay shiftAfternoon shift$78k
...industry. About the Role As a Product Support Specialist at Rundoo, you will be the primary point... ...in any industry Experience with SaaS products or technology companies Accounting... ...Process Intro Call (20 min) - Remote: A conversational chat with...Remote workFull timeLive inWork at officeLocal areaMonday to FridayShift workRotating shiftWeekend workDay shift- ...Hello! We’re Jason and Charlie, Support Managers at Ashby. We’re excited to share that we’re hiring Product Support Specialists in North America. Over the past few years, we’ve built... ...are already comfortable owning complex SaaS troubleshooting from first report through...Remote workFull timeWork at office
$50k - $60k
HowGood is a mission-driven, product-led organization scaling our B2B SaaS platform PCF & Scope 3 platform, Latis... ...team is looking for a Product Support Specialist to own the full support experience... ...how your data is processed, please contact us. #J-18808-Ljbffr Remote JobsRemote workLocal areaFlexible hours- ## Product Support Specialist 1Apply: Remote US: Remote - USA: Full time: Posted 3 Days Ago: R5073**Join the Team Modernizing Medicine**At **ModMed**, we... ..., e**fficient resolution of client issues in a B2B SaaS environment. Acting as a trusted advisor and first point...Remote workFull timeFixed term contractWork at officeFlexible hoursWeekend work
$26k - $33k
...but didn't, our frontline Support team and AI tools handle most... ...come to you. As our Product Support Specialist, you'll be the technical bridge... ...contractor role. It's fully remote and open to candidates based... ...years in technical support, SaaS product support, or another...Remote workFull timeTemporary workFor contractorsLocal areaTrial periodShift work$80k - $90k
...About the Role We are seeking an experienced Product Specialist with a proven background in the SaaS industry to support customer onboarding, drive product adoption,... ...across multiple projects. Experience working with remote teams across different time zones ~ Strong...Remote workLocal area- ...and help keep guides and release notes current. Experience with SaaS or HR technology is a plus, and strong communication with clients... ...-end, identify issues, create tests and regression checklists, and support clients with clear solutions while #J-18808-Ljbffr NetSuiteRemote job
- ...Pricebook Digital is seeking a Customer Support Specialist to provide frontline product, technical, and account assistance. You will troubleshoot issues, guide... ..., problem-solving, and ongoing learning of SaaS products. Ideal candidates have 1–2 years in customer...Remote work
- The Technical Service Specialist VI provides second level parts research and order fulfillment support to Manitowoc Country Organizations and... ...matter expert in a specific product line. Technical Service... ...functional teams is frequent.Remote Work (Friday): The role allows...Remote workWork at officeWork from homeNight shift
- Join to apply for the Product Support & QA Specialist role at Adriel . This range is provided by Adriel. Your... ...pay range Adriel is a fast-growing SaaS company that gives marketers a single... ..., SQL, Cypress) Benefits Fully remote with flexible hours aligned with European...Remote workFull timeFlexible hours
- ...Product Support Specialist Join Canva's Education Team as a Product Support Specialist in this exciting 12-month contract role. You'll play a... ...ensuring they seamlessly integrate Canva into their systems. This remote position allows you to collaborate with internal teams and...Remote workContract work
- ...Datascan is seeking an entry-level Customer Service Associate to support our SAAS product and help customers resolve technical issues. You will... ...in a fast-paced, customer-focused environment. The role is remote with occasional in-person meetings, requiring flexible hours...Remote workFlexible hoursAfternoon shift
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