KEY Account Specialist

Responsibilities Supports and demonstrates IMA’s core values. Values and understands the importance of diversity, equity, and inclusion among all IMA associates. Provides support to the Account Manager & Account Executive on large and complex client accounts by preparing coverage comparisons, submissions, premium & rate comparisons, processes audits on expired and/or non-renewed policies and other special requests. Interact with clients (written or verbal) regarding special program needs and new assignments. Understand and deliver on unique client expectations within book of business. Temporarily back up AM as needed. Clients should not feel a gap in service knowledge. Ability to problem-solve and suggest proactive solutions to AM and AE. Responsible for loss analysis and loss specific tasks related to invoicing, trending, tracking and reconciliation. Responsible for assigned special client needs i.e. allocation spreadsheets (monthly, quarterly, annually or as requested) whether specific line of coverage or all lines of coverage based on entities, locations or ownership of property. Utilizes the AMS to keep detailed information on accounts (uploading policies, inputting large schedules, driver lists, etc.) Controls industry specific reporting (well reporting, builder's risk, etc.) Reviews certificate of insurance requests & provides direction to COE related to invoicing allocations, surplus lines, policy processing, master COIs, and client specific instructions for customized Auto ID cards, billings, etc. Other general tasks include endorsement processing & billing, reviewing notice of cancellations, analysis of loss data within Experience Mods, deductible analysis and participation in internal review meetings and other meetings as requested. Ability to work independently, lead project special assignments. Supports as needed in special client projects. Qualifications Applicable experience required with specialty experience preferred. Attention to detail & ability to work within AMS and maintain data completeness standards. Achieved general insurance designation. Pursuing other insurance designation - preferred. Project / time management skills to manage multiple priorities and to keep processes moving from start to finish. Experience with MS Office products required (specifically PowerPoint, Outlook, Word, Excel). Limited travel required (less than 10%). Strong Insurance knowledge and/or client specialty knowledge. Agility/Flexibility. Interpersonal Skills. Problem Solving. Communicating. Salary Range: $55,000 USD - $65,000 USD Benefits This role is eligible for the following: Annual Performance Bonus Stock Purchase Medical Plans Prescription Drugs Dental Vision Family Assistance Program FSA HSA Pre-Tax Parking Plan 401(k) Life/AD&D Accident Critical Illness Hospital Indemnity Long Term Care Short-term Disability Long-term Disability Business Travel Accident Identity Theft Paid Time Off Flexible Work Options Paid Holidays Sabbatical Gift Matching Well-Being Stipend Personal and Professional Development *These benefits do not apply to internship roles. This Job Description is not a complete statement of all duties and responsibilities comprising this position. The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. #J-18808-Ljbffr