Specialty Pharmacy Liaison

Pharmacy Technician

Supports Specialty Pharmacy in assigned UCHealth Clinics by coordinating and supporting medication access through pharmacy benefit review, prior authorizations, and financial assistance support.

Responsibilities:

• Provide support in Specialty Clinics on all phases of prescription lifecycle, providing prescription management services and serving as a pharmacy point-of-contact in the clinic setting. Oversees financial assistance process and provides direct support to patients to review and process financial aid applications.
• Serve as a Pharmacy Program advocate, communicating with patients and clinical staff on the benefits of using the UCHealth Specialty Pharmacy Program. Works to support outpatient retail pharmacy and specialty pharmacy program growth and patient retention by providing patient care and coordination.
• Provides patients an explanation of their pharmacy benefit, financial assistance options, and answers questions related to prescription coverage and billing. Communicate to the patient the status of their prescription and provide estimated timelines for receiving therapy.
• Actively take part in process improvement, quality, and patient safety initiatives. Provide feedback around processes and workflows to improve the overall patient experience.
• Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.

Requirements:

• High School diploma or GED.
• PHAT (Pharmacy Technician) certification from State Board of Pharmacy.
• Certification as a Pharmacy Technician (CPhT).
• Minimum Experience: 2 years of pharmacy technician experience required. Preferred: 3-5 years' experience.