OPS ADMINISTRATIVE ASSISTANT

OPS Administrative Assistant - 67914025

The State Personnel System is an E-Verify employer. Requisition No: 883663 Agency: Agency for Persons with Disabilities Working Title: OPS Administrative Assistant Position Number: 67914025 Salary: $15.00 to $17.00 Hourly Posting Closing Date: 09/21/2026

The Agency seeks team members who contribute to a culture that develops individuals and strengthens teams through transparency and a commitment to professional growth. Team members are expected to provide exceptional customer service, demonstrate humility, recognize and share credit with others, remain self-motivated, and exercise sound judgment and awareness in team interactions and group dynamics.

This position will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency's mission.

Responses to the qualifying questions are required and must be verifiable based on your submitted application, and "see resume" will not be considered an acceptable response.

The Work You Will Do Manage daily interaction with the public and staff by greeting and instructing people on various APD activities, forms or documents, as well as making referrals to other state agencies. Answers telephone in a timely, courteous manner and assure continuous phone coverage. Records telephone messages accurately. Routes complex inquiries to appropriate staff or take messages providing a model for excellent customer service. Perform other duties as assigned, including administrative tasks.

Minimum Qualifications Microsoft Office software experience. Office/receptionist experience.

Knowledge, Skills, And Abilities Knowledge of: The techniques for handling telephone calls in a courteous and efficient manner. Ability to: Communicate effectively in face-to-face, electronic, and written formats. Establish and maintain effective working relationships with people, families, providers, and staff within the region and statewide. Plan, organize and coordinate work assignments Demonstrate Skills In: Office/reception duties.

Profile Completion Applicants must complete all fields in the Candidate Profile, including their work history with the month and year, to qualify for this position. Resumes and other documentation can be attached to provide additional information, but these will not replace the required completed Candidate Profile.

Retiree Notice If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.

Direct Deposit Program As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program.

Background Screening Requirement It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

Location: ORLANDO, FL, US, 32801