Property Manager

Job Description

Job Description

Job Summary

We are seeking a dynamic Property Manager to join the team at our successful property management company. The Property Manager is responsible for:
Overview of job description: Direct report to Senior Property Manager

• (About 80% of role) Residential property management:   Lead day-to-day operations, leasing and on-site staff across our two Hayward apartment communities (103 and 133 units) 
• (About 20% of role): Commercial property management:  Assist in the day-to-day operations, leasing and facilities management of office/retail center with 50 office suites and 15 retail spaces 

Responsibilities - Residential (80%)

• Lead, train and evaluate onsite resident managers, maintenance and leasing staff; and maintain up-to-date onsite resident manager employment agreements
• Oversee marketing of vacancies, lease-up, move-ins, move-outs and lease renewals
• Stay abreast of market conditions to recommend market rents and terms for new and renewal leases
• Keep staff up to date on latest required and recommended residential management forms; per the California Apartment Association and/or other reputable sources
• Negotiate and coordinate residential and commercial lease transactions
• Resolve resident tenant concerns and enforce lease terms and property rules
• Walk properties regularly; make sure work orders are completed on time
• Manage vendors and service contracts; recommend improvements that raise property value
• Code and process invoices in Yardi; support budgets, collections, 3-day notices and unlawful detainer actions
• Coordinate with legal counsel as required to maintain full compliance with State and local laws, including rent ordinances, subsidized housing/HACA requirements, rent increases, and so forth
• Follow all Equal Housing Opportunity guidelines, local laws, and company policies

Responsibilities - Commercial (20%)

• Assist Senior Property Manager in the maintenance and leasing of our office/retail center, including marketing of vacancies, lease-up, move-ins, move-outs and lease renewals
• Evaluate spaces being vacated for market ready needs
• Address tenant concerns and enforce lease terms and property rules
• Walk properties regularly; make sure work orders are completed on time
• Manage vendors and service contracts; recommend improvements that raise property value
• Code and process invoices in Yardi; support budgets, collections, delinquency notices, and unlawful detainer actions

Qualifications

• 2+ years of supervisory experience managing property management staff
• 5+ years in property management (residential required; commercial highly desirable)
• Hands-on Yardi experience (or similar, such as MRI, AppFolio, RealPage) and strong Microsoft  Excel, Word and Outlook skills
• Valid California driver's license and reliable transportation
• Working knowledge of leases, landlord/tenant law and Fair Housing
• Strong customer service, communication and prioritization skills
• High school diploma required, Bachelor’s degree preferred
• Real Estate License preferred
• Deep understanding of real estate law and leasing practices
• Experience with commercial CAM reconciliations; CPM or ARM designation a plus
• Bilingual a plus
• Excellent communications skills