Program Manager

Manager Edge Network ServicesAlbertsons-Safeway Company is one of the largest foods and drug retailers with 2,200+ stores. The Albertsons-Safeway family of brands includes some of the most prominent brands in food retailing, with a growing base of loyal shoppers. Thanks to the professionalism, diversity, spirit, and friendliness of our people, we have expanded across the U.S.The Information Technology Department has an opening for a Manager of Edge Network Services responsible for the day-to-day technical oversight of the Network Engineering department, including staff management by providing guidance to ensure that the Network Engineering staff understand and execute all functions in accordance with Company policies and procedures. This role is responsible for network design and deployment of new technology and processes that would contribute to cost savings and/or productivity improvements across our Corporate, Supply Chain and Retail Locations (Edge). This position is located in Pleasanton, California or Phoenix, Arizona.Key Responsibilities include, but are not limited to:Lead the Edge Network Engineering function in the design and deployment of network solutions across our Corporate, Supply Chain and Retail locationsRecruit and train employees, develop personal growth opportunities, provide leadership for employee relations, effectively communicate job expectations, coach, train, counsel, and discipline employees, and develop, coordinate, and enforce Change Management policiesMotivate staff to accomplish important objectives and multiple demands and creates a sense of urgency in all tasksHold the Network Engineering team accountable for their deliverables and ensure that projects are delivered by agreed timelinesProvide Resource Management for Network Engineers in support of project demand across all the IT Portfolios – Digital, Ecommerce, Retail, Pharmacy, Supply Chain, InfoSec, Architecture, Infrastructure and Corporate Services.Participate and contribute to the management of Network Engineering budgets to ensure accountability and staying within approved budgetsProject planning and designing scalable network infrastructure solutions to meet business requirements for a reliable network (includes detailing current and future requirements, planning analysis, project design, cost, and personnel resource estimation for project implementation)Ensure network performance, capacity and availability meet enterprise objectives for timely service restoration and tuningParticipate in Level 3 escalation as part of Incident ResolutionStrong mentoring skillsStanding member of Network Domain Change Advisory Board responsible for reviewing and approving network related changesExperience in a high-availability, fast-paced environmentStrong customer service focus and experience working with operationsProven problem solving, organization and communication skills are essentialWork with Lab Management Teams for solution testing and certification effortsQualifications:Bachelor's degree in Computer Science or relevant degree3+ years leading teams responsible for delivering networking solutions across large Enterprise networks3+ plus of experience working with network and telecommunications technology and assets3-5 years of experience leading and managing teams consisting of highly skilled Network EngineersExperience with various SDN (Software-Defined Network) solutions, including integration with Ansible, Python, or other API-driven approaches to managing network constructs in Multi-Cloud, or experience with automating repetitive tasks in support of increasing network reliability & resiliencyExperience in designing/managing network security policies in Edge networks against industry best practicesExperience with selection, design, implementation, and support of enterprise network solutionsGood organizational and time management skills are needed.Good interpersonal skills are needed to build and maintain effective relationships with individuals across different units or even within the same unitPossession of good leadership attributes and ability to work as part of a teamAbility to communicate technical proposals to managementExcellent organizational, project management, interpersonal, time management, written and oral communication skills