Head of Technical Programme Management

100-$120 per hour

Contract

The main function of a Technical Program Manager is to provide successful definition, implementation and delivery of complex programs that require cross-functional collaboration and interdependencies across a group of projects and/or related activities.

Deliver programs within the constraints of scope, quality, time and budget and under circumstances involving multiple moderate-probability, moderate-impact risk factors.

Program-level strategic planning, interaction with executive level management, complex issue resolution, excellent communications and team building skills.

Manage a group or groups of internal exempt and matrixed employees and contractors that serve on the project(s) to deliver systems and systems enhancements that meet specified requirements.

Oversight of project scope definition and management, requirements gathering and documentation, time estimating, project schedule development and tracking, project budget management, project status reporting, issue and risk management, contingency planning, customer interaction, and communications across multiple organizational levels.

Project estimating, project scheduling & tracking, customer interaction and management, implementation planning in large organizations

Proven people management and team building skills

Demonstrated ability to be flexible/ adaptable in exercising judgment in a changing environment and to manage competing priorities

Strong ability to assess risk and apply management principles to technology applications/products and business functions

Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment

Experience with software development lifecycle

Facilitate agile squad ceremonies (stand-ups, demos, retrospectives, release gates) to maintain delivery cadence across concurrent workstreams

Manage release gate-keeping, validating quality and readiness criteria prior to production deployments

Drive business-to-pod/squad mapping and change management during delivery-model transitions

Own recurring cross-project status and risk reporting cadences for stakeholders and executive leadership

Coordinate delivery across AI/automation and enterprise support tooling platforms (e.g., Salesforce/Agentforce, AI studio, knowledge management systems)

Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.

PMP or PMI certification

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All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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