MAINTENANCE TECHNICIAN

Maintenance Technician

Located in the heart of downtown Memphis, just steps from historic Beale Street, Hilton Garden Inn Memphis Downtown Beale Street is committed to providing exceptional guest experiences through outstanding service and well-maintained facilities. We are seeking a dependable and skilled Maintenance Technician to help keep our property operating at its best.

The Maintenance Technician is responsible for assisting with the maintenance, repair, and upkeep of guest rooms, public areas, and hotel equipment. This position requires open availability, including mornings, evenings, weekends, holidays, and the flexibility to respond to operational needs.

The ideal candidate is hands-on, detail-oriented, and committed to providing a safe, comfortable environment for guests and team members.

The ultimate mission of the hospitality Maintenance team will be to ensure our guests' satisfaction by exceeding their expectations. The position is primarily responsible for maintaining the building, grounds, and mechanical equipment with particular attention towards safety and security. In addition, the role is accountable for performing maintenance tasks daily that are critical to providing an exceptional stay to each guest.

Potential Career Paths:

Engineering Supervisor - Chief Engineer - Director of Engineering - Area Chief Engineer - Regional Director of Engineering - Corporate Director of Engineering - VP of Engineering

Key Duties & Responsibilities:

• Maintain timelines and work schedule in accordance with the preventive maintenance program
• Check work orders and night report for any assignment to be completed
• Perform Preventive Maintenance work orders. For example:
• Monitor and maintain all laundry and kitchen equipment
• Maintain guestrooms using rooms preventive maintenance program
• Change air-conditioning filters per the maintenance program
• Check HVAC equipment: change filters, belts, bearings and lubricate as necessary. Also check for unusual noise or vibration, and adjust as necessary
• Change or repair locks as needed
• Perform general maintenance to guestrooms and public areas
• Perform guest requests as assigned
• Assist in all phases of repair work
• Assist other engineering personnel as instructed by supervisor
• Maintain cleanliness and organization of the work area
• Maintain the proper use, cleaning, maintenance, and storage of all tools. Handle chemicals for designated uses/surfaces
• Ensure security of any assigned keys
• All other duties as assigned

Education and Experience:

• Clean and professional appearance
• Ability to communicate clearly (Speaking and writing)
• Ability to utilize basic technology including a smartphone and a computer
• Experience in maintenance or building trades preferred

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.