Solution Architect (Pharmacy Systems & APIs)

Solution Architect (Pharmacy Systems & APIs)

Dublin, OH The Architect will lead design and solution architecture for the Pharmacy Systems ecosystem within Commercial Technologies—spanning GuardianRX, customized Salesforce, Azure Logic Apps middleware, API-based services, and multiple hybrid systems.

The role partners with product, engineering, risk/security, and vendor teams to deliver scalable, secure, and reliable architectures that enable patient access, coordination services, clinical data workflows, eRx, drug fulfillment, claims, payments, labels/printing, shipping, and operational support.

The ideal candidate blends hands-on integration architecture with governance, standards, and end-to-end systems thinking, and can "connect the dots" across business and technology to drive outcomes.

Key Responsibilities:

• Architect, design, and guide implementation of applications, services, and integrations aligned to business objectives and enterprise standards.
• Define reference architectures, integration patterns, and standards; ensure reuse and consistency across teams.
• Lead architecture & design reviews, ensure alignment to target state, resiliency, performance, and security baselines.
• Plan & oversee system implementations ensuring scalability, maintainability, and minimal production impact.
• Provide end-to-end architectural views across GuardianRX, Salesforce, middleware, APIs, and downstream systems.
• Apply structured problem solving to resolve complex production/system issues; drive RCA and preventive design improvements.
• Partner with Risk/Security to embed controls, privacy, and security best practices into solutions.
• Collaborate with engineering leads, managed service partners, and vendors; provide technical/architectural guidance.
• Translate business goals into technology roadmaps; advise on short and long-term planning and modernization.
• Define tasks, milestones, and deliverables that satisfy program objectives and architectural KPIs.
• Recommend new practices, models, metrics, and tooling to improve integration quality, standardization, and operability.
• Serve as escalation point for cross-functional technical issues requiring architectural oversight.
• Communicate clearly with both technical and non-technical stakeholders; produce high-quality architectural documentation.

Required Technical Skills:

• Integration & Middleware: Azure Logic Apps, Azure pipelines; API-first design; eventing/async patterns.
• API Management & Tooling: SwaggerHub, APIGEE, Postman; API security, versioning, lifecycle.
• Data & Platforms: TSQL / SQL Server, data modeling for integration, operational analytics.
• Monitoring & Observability: Splunk (dashboards, alerts, log analysis); performance, capacity & stability tuning.
• DevOps & SDLC: CI/CD with Jenkins or Concourse; Azure DevOps; automated testing in pipelines; branch/release strategies.
• Ecosystem Awareness (nice to have direct exposure): GuardianRX, CPerx, Queen City, CMS WordLink, Omnisys, Genesis.
• Foundations: Strong grasp of OS, databases, app servers, cloud, networking basics, and resiliency (HA/DR).

Qualifications & Experience:

• 8–12 years overall experience (preferred) with demonstrable architecture/solution design leadership.
• Bachelor's degree in CS/Engineering/IT or equivalent work experience (preferred).
• Proven experience translating business objectives into strategic architecture and executable designs.
• Strong leadership & stakeholder management; ability to influence across product, delivery, risk/security, and vendors.
• Clear understanding of industry trends and relevant emerging technologies.
• Excellent communication, architectural documentation, analytical presentation, and problem-solving skills.

Desirable Skills:

• Healthcare industry exposure.
• Experience in data analytics/data science concepts for operational insights.
• Prior Enterprise Architecture or Solution Architecture experience at program/portfolio scale.
• Salesforce integration patterns; eRx/claims/fulfillment domain familiarity.