Healthcare Sr Program Manager - Loop (Patient) Initiative

Job Description

Job Title: Healthcare Sr Program Manager – Loop (Patient) Initiative

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Location: Chicago, IL (Remote considered, but frequent travel to Chicago required – minimum 3 - 4 times per month. Local candidates preferred)

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About the Role:

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We are seeking a highly skilled and experienced Senior Program Manager to lead the complex Loop (Patient) initiative.

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This is a mission-critical program requiring a leader who can navigate multifaceted challenges, drive cross-functional collaboration, and ensure timely, high-quality delivery.

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The right candidate will possess a proven track record of managing large-scale, multi-stakeholder healthcare or technology programs.

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Key Responsibilities:

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- Lead Program Delivery: Own and drive the full lifecycle delivery of the Loop (Patient) initiative, ensuring alignment with business objectives, timelines, and budgets.

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- Stakeholder Management: Serve as the primary point of contact for all program stakeholders, including clinical, technical, and business teams. Build and maintain strong relationships.

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- Complexity Navigation: Assess and resolve complex program risks, issues, and dependencies while maintaining momentum and focus on deliverables.

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- Cross-Functional Leadership: Coordinate multiple workstreams and facilitate communication between onshore, offshore, and third-party teams.

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- Reporting & Communication: Provide regular status updates and executive briefings, with clear articulation of progress, risks, and mitigation plans.

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- Change Management: Champion change initiatives and ensure adoption of new processes and technologies across the organization.

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- Travel: Must be able to travel to the Chicago office and/or partner locations more than five times per month as required by program needs.

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Required Qualifications:

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- Bachelor’s degree in a relevant discipline; advanced degree preferred.

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- 8+ years of program/project management experience, with at least 5 years managing complex, cross-functional initiatives in healthcare, technology, or related industries.

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- Demonstrated success steering large programs through ambiguity and complexity.

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- Exceptional organizational, communication, and stakeholder management skills.

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- Experience with Agile and/or Waterfall methodologies.

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- Strong analytical and problem-solving abilities.

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- Must be based in Chicago area or able to travel to Chicago frequently (minimum 5 times/month).

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Preferred Qualifications:

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- Experience with patient-facing healthcare technology programs.

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- Prior experience with digital transformation or product implementation in a healthcare setting.

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