Response Officer I (Overnight) - Enterprise Physical Operations

Position Summary The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement. Guided by the PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture of collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise. EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services. EPO creates and maintains safe, innovative, efficient, mission‑driven environments that support our students, faculty, staff, patients, researchers, and community partners. Principal Duties & Responsibilities Respond and react as a team member to emergency and non‑emergency incidents (medical, law enforcement, injury/accident, etc.) on campus. Take action or document safety and security issues, provide emergency management support during larger‑scale incidents, and patrol the University properties when not on assignment. Receive and compile information for incident reports and conduct initial and follow‑up investigations, as directed by an RO II or Lead Officer. Conduct building checks, including access control devices and door locks, proactively identifying potential safety or security hazards and using problem‑solving skills to resolve items found. Provide necessary follow‑up (transportation to the medical facility, notification of proper authorities, and other coordination) for faculty, staff, students, and visitors after immediate resolution of an incident. Assist Medical Center personnel and visitors with directions, provide escorts when requested, and partner with assigned geographical areas to resolve multi‑department issues. May serve as an instructor for skills training and certifications. Takes possession of found property, attempts to locate the owner, and secures property according to established procedure. Enforces parking regulations and supports the Transportation Office as needed. Performs other duties as assigned. Working Conditions Normal office environment. Requires extensive safety training. Exposure to blood‑borne pathogens, chemicals, animals, and patient care setting. Requires protective devices. Occasional lifting (25–50 lbs.) and alternate work schedule (on‑call, shifts, evening, weekends). Physical Effort Sitting at a desk or table. Standing or walking. Running or climbing. Bending, crouching, and stooping. Repetitive wrist, hand, or finger movement. Ability to move to on‑ and off‑campus locations. Exposure to dust, dirt, grease, or other disagreeable elements. Equipment Operate motor vehicle. Education & Qualifications Required: High school diploma or equivalent certification, or a combination of education and/or experience. Preferred: Bachelor’s degree in Criminal Justice. Certifications & Licenses St. Louis Metropolitan Security License (within 30 days of hire). Must maintain a Missouri Class E or Illinois Class D Driver’s license within 30 days of hire. Certification for Taser, OC Spray, Collapsible Baton, and Handcuffs. Crisis Intervention Team (CIT) – CIT International. Emergency Medical Technician – Basic (EMT‑B) – Missouri Department of Health & Senior Services. Experience Officer in an academic or other professional environment (1 year). Security Officer in a professional security organization (2 years). Skills Computer Literacy, Customer Service, Handcuffing, Law Enforcement Training, Military Training, Oral Communications, Organizational Commitment, Professional Integrity, Teamwork, Working Independently, Written Communication. Grade G07‑H Salary Range $19.29 – $29.91 per hour Benefits Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Free Metro transit U‑Pass for eligible employees. Defined contribution (403(b)) Retirement Savings Plan with university contribution starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, and access to dietitians. Family Four weeks of caregiver leave to bond with a new child and family care resources for ongoing childcare needs. WashU covers the cost of tuition for you and your family, including dependent undergraduate‑level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. #J-18808-Ljbffr Washington University in St. Louis