Support Engineer
Flexton
Level 3 Support / SRE / Operations Engineer Location: Blue Ash, OH 5 days/week Top 3 Skills: Major Incident Management – Proven experience leading P1/P2 incidents, running war rooms/bridges, and driving incidents end-to-end. RCA & Problem Management – Strong 5-Whys, Fishbone, timeline analysis, and experience driving corrective actions to closure. Production Troubleshooting – Hands‑on troubleshooting across applications, cloud/on‑prem infrastructure, POS/store systems, logs, and monitoring tools such as Dynatrace. Key Responsibilities Lead major incidents, RCA, problem management, and post‑incident reviews. Troubleshoot production applications and infrastructure and manage issues to SLA. Monitor systems and resolve application/infrastructure failures. Partner with Engineering, Application, Infrastructure, and Business teams. Support testing, deployments, rollouts, and continuous reliability improvements. Maintain operational procedures, scripts, and documentation. Requirements Must be comfortable with 24x7 rotating on‑call. Must be willing to work onsite in Blue Ash, OH. Approximately 50% travel for store pilots, go‑lives, and rollouts. SRE candidates are welcome, but pure DevOps/CI‑CD experience without incident‑response exposure is not a fit. Development experience is not mandatory. #J-18808-Ljbffr Flexton
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Support Engineer in Blue Ash, OH vacancy
$45k - $55k
...an updated status at regular conference calls Lifting up to 50 lb's Education and/or Experience 1-5 years of Help Desk, Desktop Support, or IT Support experience. Strong knowledge of Windows operating systems, Microsoft 365, Microsoft Office, and common business applications...SuggestedFull timeWork at officeRemote work- ...Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate...SuggestedApprenticeshipWorldwideShift work
US Navy
Sharonville, OH2 days ago - This is an onsite role based in Cincinnati, OH About the job you're considering The LabVantage LIMS Support Engineer provides technical and functional support, configuration, troubleshooting, and enhancement activities for the LabVantage LIMS system. Your Role Provide...Suggested
- The Opportunity: The Integrated Solutions & Support Engineer is responsible for supporting the configuration, preparation, and enablement of hardware used in customer implementation projects and support needs. This role works closely with the Hardware Product Manager to...SuggestedLocal areaFlexible hours
- Capgemini Engineering in Cincinnati, OH is seeking a LabVantage LIMS Support Engineer to provide technical and functional support, configuration, troubleshooting, and enhancement activities for the LabVantage LIMS system. You will deliver L1/L2 support, troubleshoot SQL...Suggested
- ...are looking for a place to do their best work. And if that’s you we would love to have you join us!Job DescriptionAs a field Support Engineer, you will be asked to travel throughout your assigned service area with a company vehicle to build customer relations and apply...Full timeRemote workVisa sponsorshipWork visaFlexible hoursNight shift
- Capgemini Engineering in Cincinnati, OH is seeking a LabVantage LIMS Support Engineer to provide technical and functional support, configuration, and troubleshooting for the LabVantage LIMS system. This onsite role focuses on L1/L2 support, issue resolution, and system...
$73.15k - $174k
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects... ..., OH About The Job You're Considering The LabVantage LIMS Support Engineer provides technical and functional support,...Local area- ...response, driving root cause analysis, and partnering with Software Engineers and platform teams to reduce recurrence and improve system... ...Site Reliability Engineering, incident management, or production support for enterprise systems Experience leading or participating...Work at officeRelocation
- IT Help Desk Technician (Level 1-2 Support) Lockland, OH 45215, USA Job Description Posted Friday, August 7, 2026 at 5:00 AM Pepper Construction leads the construction industry with energy and ambition that's uncommon today. Withoffices in Illinois, Wisconsin, Indiana...Remote workVisa sponsorshipWork visa
- ...Job Summary We are seeking an Application Support Engineer to provide Level 3 production support, site reliability, and operational engineering for a Next Generation Point of Sale (NGPOS) platform. This role works closely with software engineering teams throughout...Afternoon shift
Hudson Manpower
Blue Ash, OH11 days ago - ...implementing, and managing campus technology. Responsibilities include first-level problem determination, incident logging, and user support for hardware, software, and network issues. The role requires strong customer service, ability to work with students and staff, and...
Saint Ursula Academy
Cincinnati, OH4 days ago $130k - $195k
...intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to... ...in the real world. About The Role We’re hiring a Technical Support Engineer to lead our customer support experience for highly technical...Remote workFlexible hours- ...Pepper Construction Group in Cincinnati, OH is seeking an IT Help Desk Technician to provide Level 1–2 support across our Microsoft 365 environment. You'll help end users, manage identity with Entra ID/Azure AD, and support Teams Rooms and audiovisual systems in a modern...Remote work
Pepper Construction
Cincinnati, OH1 day ago - ...Cincinnati Descriptions & requirements About the role:The TQL Technology Change Specialist will play a pivotal role in supporting organizational transformation initiatives across TQL. This role will successfully implement change management strategies and plans...H1bWork at office
- Globalchannelmanagement is seeking an IT Implementation Analyst to support technology deployments and field installations. You will troubleshoot enterprise networks, manage iOS/iPad devices via MDM, and coordinate with vendors and field technicians to ensure smooth production...
- A technology solutions provider in Ohio is seeking an Integrated Solutions & Support Engineer responsible for configuring hardware for customer projects and providing technical support. The ideal candidate will have a Bachelor's degree in a technical field, hardware configuration...
- ...MCI is seeking a Customer Support Specialist to join our team in a remote work environment. You will interact with customers to resolve issues and ensure a best-in-class service experience. Ideal candidates possess excellent communication skills, a high school diploma,...Work at officeRemote work
MCI
Wyoming, OH4 days ago $130k - $195k
A leading AI solutions provider is looking for a Technical Support Engineer to enhance customer support for technical users. In this remote role, you will resolve production issues, improve observability, and lead documentation efforts. Candidates should have 4+ years...Remote job- ...leading healthcare staffing firm in Mason, Ohio is seeking candidates who are professional, accountable, and flexible for roles that support healthcare solutions. Ideal candidates will have an Associate's degree or relevant experience in IT. Responsibilities include...Flexible hours
- Herzog in Cincinnati, OH is looking for an Office Engineer to support field operations. This role involves assisting Project Managers, maintaining document control, and ensuring timely procurement of project materials. The ideal candidate should have a high school diploma...Work at office
$104.8k - $192.2k
...you want it to go. Join EY and help to build a better working world. External Role Description Role Family OT Field Engineering / Site Implementation Support Primary Focus Site readiness, hands‑on field support, infrastructure coordination, troubleshooting, documentation,...Summer holidayLocal areaRemote workFlexible hours- Harris Geospatial Solutions is hiring a Specialist, Production Support Electronic Engineer in Cincinnati, OH. In this full-time role, you will provide technical support and analysis, maintain failure reporting databases, and diagnose complex electronic systems. A Bachelor...Full time
- ...through problem solving stepsInvestigates and resolves computer software and hardware problems of users.Serves as a contact for level 1 support.Serves as a contact for users having problems using computer software, hardware, operating systems and escalates as necessary....Remote work
- Job DescriptionSUMMARY:The Developer position is part of the IAM Support team in the Information Technology (IT) department. The Developer’s role is to build and support the tools utilized by the IAM team especially in Sailpoint. This includes designing, building, and implementing...Work experience placement
- About KZF Design KZF Design is a multidisciplinary architecture, engineering and planning firm proudly recognized as one of Cincinnati’s... ...Overview The IT Technician is responsible for providing technical support to end users, maintaining core IT infrastructure, and ensuring...Full timeWork at office
- ...serviceskills A willingness to learn and take initiative. Core Skills: Troubleshooting end-userissues (Windows & Mac) Mobile device support (Android, iOS) Familiarity with Microsoft 365 apps Basic understanding of computer security Bonus Skills (Not required, but...Hourly pay
- ...fast-paced industrial setting. You will move between end-user support, server support, network troubleshooting, and AV/meeting tech... ...candidates bring 2-5 years of broad IT support in manufacturing or engineering environments, plus a Bachelor's in IT/CS or equivalent...
- ...Specialist to join their team in Cincinnati, OH. This role involves planning, executing IT deployments, and providing advanced technical support across sites. Candidates should have a Bachelor's degree in IT or relevant experience, strong network knowledge, and a high...
- University of Cincinnati is seeking a motivated IT Co-op Technician for the Fall 2026 semester. You will gain hands-on experience in technology while contributing to IT operations across the College of Arts & Sciences. Join a dynamic team, work with faculty and staff, and...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Support Engineer. Be the first to apply!
