Remote Technical Support Engineer AI Platform & Observability
$130k - $195kLangChain
- Remote job
A leading AI solutions provider is looking for a Technical Support Engineer to enhance customer support for technical users. In this remote role, you will resolve production issues, improve observability, and lead documentation efforts. Candidates should have 4+ years of experience in technical support, excellent troubleshooting skills, and programming expertise in Python. Competitive compensation includes benefits and equity, with an annual salary range of $130,000 - $195,000. #J-18808-Ljbffr LangChain
$130k - $195k
A leading AI solutions company is seeking a Technical Support Engineer to enhance customer support for technical users, including AI engineers and infrastructure... ...tools for improved diagnostics. The position offers remote work flexibility with competitive compensation...Remote job$169k - $200k
...an experienced Observability Manager to... ...candidate is a strong technical leader with... ...with engineering teams to improve... ...environments.Support incident response... ...that demonstrate platform effectiveness... ...group. Lexis + AI is the company... ...Flexible hours and remote work...Remote workPermanent employmentFlexible hours$130k - $195k
...Role We’re hiring a Technical Support Engineer to lead our customer... ...technical users, from AI engineers to... ...agents, improve AI observability and evaluations, and... ...like for modern AI platforms. Key Responsibilities... ...oriented. Location Remote, must be in Central...Remote work$130k - $195k
...foundation for agent engineering in the real world... ...production-ready AI agents that teams... ...to also offer a platform for building,... ...We’re hiring a Technical Support Engineer to lead... ...agents, improve AI observability and evaluations,... ...Location Remote, must be in Central...Remote workFlexible hours- ...with real‑time clinical AI imaging solutions,... ...a customer‑obsessed Technical Support Engineer who thrives at the intersection... ...reliability of our platform for customers... ...on a call or have a remote session with a customer... ...environment. Familiarity with observability, monitoring, and...Remote workFull timeTemporary workImmediate startWorldwideFlexible hoursShift workWeekend workAfternoon shift
$35k - $43k
...Platform Enablement Engineer I TrueML is a mission-driven financial... ...Team (PET) and help support the operational... ...you will investigate technical issues, troubleshoot... ...investigations. Use approved AI tools to assist with... ...Experience with observability or monitoring...Remote workLocal area$44k - $56k
...Platform Enablement Engineer II (PET) TrueML Products is seeking a technically autonomous Platform Enablement Engineer... ...to leadership with supporting data and business impact... ...opportunities where AI or automation can... ...troubleshooting skills using observability and log-analysis...Remote workLocal area$85k - $120k
...Istari is a self-hosted engineering platform with deep API surface... ...out frontline support, and we need someone... ...years of experience in technical or customer support,... ...databases, and leveraging observability tools and logs to... ...testing, or training AI and autonomy for complex...Remote work$59.5k - $82k
...Technical Support Engineer I Remote Want to help us help others? We're hiring! GoFundMe is the world's most powerful community... ...basic programming Familiarity with Postman, Jira, observability platforms, Chat AI LLMs Enterprise customer service experience...Remote workFull timeFlexible hours- ...About the role The Technical Support Engineer is a customer-focused problem... ...excellence, and fluency with AI-powered tools and workflows... ...-code/no-code automation platforms. What you bring ~ Bachelor... ..., Cursor, AI-powered observability). Preferred: Experience...Remote workMonday to FridayWeekend work
- ...for a Senior Kubernetes Technical Support Engineer to join a highly technical... ...an enterprise AI vision platform running on Kubernetes and... ...Experience with monitoring, observability, and logging platforms.... ...Mexico. Work model: Fully remote. English: Strong written...Remote workFull timeWork from homeHome officeMonday to Friday
- ...Overview Remote Global - Non U.S. Want... ...intersection of Support, Engineering, and Product? Clipboard... ...is hiring Technical Support Engineers... ...issues across our platform. You'll own the... ...investigating issues with observability tools (e.g.,... ...Exposure to AI-assisted coding/agent...Remote workFull timeShift work
- ...bringing autonomy to software engineering. We are looking for a Technical Services Engineer to... ...from our developer‑centric platform. This position sits at... ...to Have: Experience with AI/ML or enterprise software... ...scratch. Familiarity with observability tools, automation...Remote jobWork at office
- ...looking for a Senior Technical Support Engineer to become a technical... ...naturally integrate AI into their daily workflow... ...Investigate complex platform, infrastructure, and... ..., and modern observability platforms Comfortable... ...troubleshooting Benefits We're a remote-first collective,...Remote workFlexible hours
$45.07k - $79.5k
Technical Support Engineer - Platform Support Remote The Technical Support Engineer - Platform Support serves as the initial point of contact for Talkdesk’s platform... ...admired brands interact with their customers through AI. Our global team of courageous innovators is customer...Remote workTemporary workWork at officeImmediate startFlexible hours- ...to Senior Level Enterprise Technical Support Engineer with 5+ years of hands-... ...via phone, email, chat, and remote sessions, troubleshooting... ...understanding of cloud platforms (e.g., AWS , Azure , or... ...applications. Familiarity with observability tools like Datadog ,...Remote workFull time
- ...security solutions to deliver AI-driven, actionable... ...field to a powerful Agentic AI platform—that allows our customers to... ...ABOUT THIS ROLE As a Technical Support Engineer II at LVT, you will independently... ...customers to deliver high-quality remote support and contribute to...Remote workFull timeWork at officeFlexible hours
- ...Technical Support EngineerWith Cyclops now actively supporting client integrations, technical questions... ...prepared. As the Technical Support Engineer, you will own the technical support function... ...consumed accurately by both humans and AI tools, and treat every repeated question...Remote workFor contractors
$150k - $250k
...payments and financial platform for global... ...end-to-end. You use AI to work smarter and... ..., from Finance to Engineering, to solve hard problems... ...world-class support, and drive outcomes... ...every day. This is a technical, hands-on role,... ...with in-person and remote collaboration...Remote workTemporary workLocal areaWorldwide- ...As a full-time Member of Technical Staff on the Frontier Data team,... ...environments, develop scalable platforms for task execution, and... ...technical background in systems engineering and ML tooling Experience in... ...is a plus Prior work with an AI lab as a data or evaluation partner...Remote workFull time
- ...Support Engineer Reports To: Director of Engineering Summary... ...a full-time, fully remote Support Engineer to... ...workflows, and AI-assisted triage tooling... ...the Support team on technical troubleshooting and... ...home in monitoring and observability platforms like Grafana,...Remote workFull time
- ...Senior Technical Support EngineerPakistan - Islamabad; Pakistan - Karachi... ...- Lahore; Pakistan - Remote; Remote - Islamabad; Remote... ...Combined with industry leading AI, the Motive platform gives you complete... ...The Sr. Technical Support Engineer role is a Subject Matter Expert...Remote work
- ...Technical Support EngineerWe're looking for a Technical Support Engineer who doesn't just close tickets. You deliver an 11-star experience... ...own, often with the help of AI. You'll need creativity, technical... ...San Francisco and the rest are remote, mostly US-based.If you're in...Remote workH1bWork at officeRelocationVisa sponsorshipFlexible hoursShift work
$100k - $160k
...Technical Support EngineerAre you a self-driven problem solver... ...as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial... ...well as the tools and platforms used for their... ...role in the SF Bay Area. Remote work is not an option.The...Remote workFull timeImmediate startFlexible hours- ...you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ensures devices stay connected... ...connectivity problems. As a Senior Technical Support Engineer, you will serve as a... ...workflows and reduce response time. Use AI and other tools to create self‑...Remote workWork at officeFlexible hours
$71.68k - $89.6k
...Technical Support EngineerCohesity is a leader in AI-powered data security and management. Aided by... ...As a Technical Support Engineer at Cohesity, you will work... ...issues on traditional platforms and databases. We are... ...crash.Experience with remote file access protocols,...Remote workHourly payFull timeWorldwideFlexible hours$69.4k - $158k
...Technical Support EngineerThe Opportunity: As the client's personnel, you... ...various units. The client's engineering team is responsible for managing... ...and prevent fraud.Candidate AI Usage PolicyAI is a part of... ...cameras on during meetings.Remote: If this position is listed...Remote workFull timeContract workPart timeWork at officeLocal areaFlexible hours- ...looking for a qualified IT Technical Support Engineer that will be responsible for... ...will work closely with a remote technical support resource... ...(e.g., Symmetry or similar platforms) Experience supporting mobile... ...use artificial intelligence (AI) tools to support parts of...Remote workFull timeTemporary workWork at officeFlexible hours
- ...Junior Support Engineer We are looking for a Junior Support Engineer... ...engineer who enjoys debugging technical issues, solving customer problems... .... Use Cursor or similar AI-powered development tools to... ...patch releases and ongoing platform improvements. Update...Remote work
$70k - $110k
...security with the world's most advanced AI-native platform. We work on large scale distributed... ...with you. About the Role: The ideal Technical Support Engineer candidate is passionate about... ...industry certifications a plus #LI-Remote #LI-RL1 This role will require the candidate...Remote workFull timeWork experience placementWork at officeLocal areaImmediate start
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