Remote Technical Support Engineer — AI Platform & Observability
$130k - $195kLangChain
- Remote job
A leading AI solutions provider is looking for a Technical Support Engineer to enhance customer support for technical users. In this remote role, you will resolve production issues, improve observability, and lead documentation efforts. Candidates should have 4+ years of experience in technical support, excellent troubleshooting skills, and programming expertise in Python. Competitive compensation includes benefits and equity, with an annual salary range of $130,000 - $195,000. #J-18808-Ljbffr LangChain
$130k - $195k
A leading AI solutions company is seeking a Technical Support Engineer to enhance customer support for technical users, including AI engineers and infrastructure... ...tools for improved diagnostics. The position offers remote work flexibility with competitive compensation...Remote job- Smartsheet is seeking a Senior Manager of Engineering in Bellevue, WA to lead their Engineering team in developing a centralized observability platform. You will oversee engineering strategy, team building, and the integration of observability tools across services. The...Remote job
$130k - $195k
...Role We’re hiring a Technical Support Engineer to lead our customer... ...technical users, from AI engineers to... ...agents, improve AI observability and evaluations, and... ...like for modern AI platforms. Key Responsibilities... ...oriented. Location Remote, must be in Central...Remote work$147k - $237.5k
...Principal Software Engineer to architect,... ..., and evolve our observability platform across infrastructure... ...for a hands‑on technical leader with deep... ...fluent in building AI‑enabled systems... ...formats, PromQL, remote write, federation... ...infrastructure. Support observability across...Remote workVisa sponsorshipWork visa$184k - $287.5k
...seeking a Senior System Software Engineer to lead the evolution of our next-generation Data & Observability Platform. We serve and collaborate... ...NVIDIA's rapidly growing AI, HW, and SW engineering and... ...are looking for a Full-Stack technical lead who is not afraid to dig...Remote work$130k - $195k
LangChain is hiring a Senior Technical Support Engineer in Los Angeles, California. This pivotal role will lead customer support for highly technical... ...excellent programming skills in Python. The role offers a remote working option and competitive compensation between $130,00...Remote job$35 - $50 per hour
Technical Support Engineer (Premium Team) Austin | New York City Gong... ...the power of AI to transform how revenue... ...trusted system that observes, guides, and acts alongside... ...an expert in Gong’s platform, mastering its features... ...you succeed in a remote environment. Compensation...Remote workHourly payFull timeWork from homeFlexible hours- ...bringing autonomy to software engineering. We are looking for a Technical Services Engineer to... ...from our developer‑centric platform. This position sits at... ...to Have: Experience with AI/ML or enterprise software... ...scratch. Familiarity with observability tools, automation...Remote jobWork at office
$130k - $195k
...foundation for agent engineering in the real world... ...production-ready AI agents that teams... ...to also offer a platform for building,... ...Role We’re hiring a Technical Support Engineer to lead... ..., improve AI observability and evaluations,... ...oriented. Location Remote, must be in Central...Remote workFlexible hours- ...with real‑time clinical AI imaging solutions,... ...a customer‑obsessed Technical Support Engineer who thrives at the intersection... ...reliability of our platform for customers... ...on a call or have a remote session with a customer... ...environment. Familiarity with observability, monitoring, and...Remote workFull timeTemporary workImmediate startWorldwideFlexible hoursShift workWeekend workAfternoon shift
$122k - $163k
...Overview Senior Cloud Support Engineer at CoreWeave. As a... ...resolve high‑profile AI training workloads on... ...in developing their technical skills and troubleshooting... ..., storage volumes, observability, node management, High... ..., hybrid, or remote options depending on...Remote workTemporary workWork experience placementCasual workWork at officeFlexible hoursShift work$75k - $100k
...modernize through shared AI expertise and... ...phase: continuing to support and evolve our established enterprise platform while preparing to launch... ...level, customer‑facing Technical Support Engineer to support customers operating... ...in office, 2 days remote) Employment Type: Full...Remote workPermanent employmentFull timeWork at officeWork from homeWorldwide2 days per week$122k - $163k
...Essential Cloud for AI™. Built for... ...delivers a platform of technology,... ...performance with deep technical expertise to... .... This team supports the... ...and customer engineering teams, offering... ...storage volumes, observability, node management... ...environment, hybrid, or remote options...Remote workPermanent employmentTemporary workWork experience placementCasual workWork at officeFlexible hoursShift work- ...is seeking experienced software engineers to join Watershed in San Francisco to build an AI suite for measuring emissions and... ...decarbonizing businesses. As a technical leader, you will design the infrastructure... ...a week, except for those in remote roles. #J-18808-Ljbffr Open...Remote workWork at office
$80k - $100k
...Mac infrastructure. Our Orka platform enables developers and... ...for the future. We are a remote-first company with a global... ...and Storage. As a Senior Technical Support Engineer, you will be the operational... ...You will dig into logs, use AI code tools, write scripts to...Remote work- ...rewarded for excellence, and supported in creating lasting value... ...What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical... ...our products, deliver remote support via Helpdesk and email... ...use artificial intelligence (AI) tools to support parts of...Remote workImmediate start
- ...company Braintrust is the AI observability platform. By connecting evals and... ...good developer support is one of our most important... ...looking for Developer Support Engineers - both mid-level and senior... ...developers overcome challenging technical blockers to achieve their goals...Remote workLocal areaFlexible hours
$46k - $62.1k
...tools). Type of Role: Hybrid technical support + QA + light development — not... ...bugs alongside senior engineers. Write technical documentation... ...base articles. Help integrate AI tools into support workflows.... ...collaborative team spirit. #LI-Remote #LI-JC1 Annual salary range for...Remote workWorldwideShift workNight shift- ...communities around the world. Cellebrite's AI-powered Digital Investigation Platform enables customers to lawfully access, collect... ...Overview: Cellebrite is looking for a Technical Customer Support Engineer based remotely working in the Pacific Time zone or Hybrid from...Remote workWork at office
$88.4k - $143k
...are looking for a dynamic and proactive Technical Support Engineer to join our team. In this role, you... ...in the internal knowledge base. Drive AI Efficacy: Actively leverage internal AI... ...experience diagnosing and support‑executing Remote Access VPN solutions, including IPsec...Remote workH1bLocal areaVisa sponsorshipShift work$30 - $40 per hour
...accessible for enterprises and AI innovators around the world.... ...each year $500 stipend for remote office setup in first year +... ...Vultr Vultr is seeking a Technical Support Engineer to join our Technical Support... ...team, a central pillar of our platform reliability and customer...Remote workHourly payWork at officeImmediate startFlexible hoursShift work$69.4k - $158k
...Job Description Remote Work: No Job Number: R0239462... ...Share job via: Share Technical Support Engineer The Opportunity: As the client... ...identity and prevent fraud. Candidate AI Usage Policy AI is a part of our...Remote workFull timeContract workPart timeWork at officeLocal areaFlexible hours- ...for their service platform to catch up with... ...the first line of technical support for our customers... ...our Solution Engineering and Product teams... ...Proficiency with AI tools for research... ...with monitoring or observability tools Previous experience... ...home office (for remote employees); and...Remote workWork at officeLocal areaHome office
- ...to apply for the Bare Metal Support Engineer role at CoreWeave Join to apply... ...CoreWeave CoreWeave is the AI Hyperscaler, delivering a cloud platform of cutting edge services... ...use cases to provide tailored technical support. Coordinate remote troubleshooting and hardware...Remote workPermanent employmentFull timeTemporary workCasual workWork at officeFlexible hours
- A leading AI Sales Assistant Company is seeking a Technical Support Engineer to join their remote team. This role is vital for ensuring users get maximum value from the platform. Key responsibilities include troubleshooting technical issues, communicating effectively with...Remote job
- Aidoc is seeking a Technical Support Engineer dedicated to enhancing customer satisfaction through technical... ...and problem-solving. You will ensure platform reliability by diagnosing and... ...healthcare outcomes through innovative clinical AI solutions. #J-18808-Ljbffr AidocRemote job
- ...to join our fast‑paced AI robotics startup as part of our technical support team. In this role, you... ...over Europe. You will remotely access and diagnose robots... ...the development of platform improvements including... ...such as Computer Science, Engineering, Robotics, or a related...Remote workWork experience placementWork from homeFlexible hoursShift work
$104.5k - $135k
...our cloud-based platform to bring people together... ...Senior Level 4 Support Engineer at Ooma partners... ...blends deep technical support expertise... ...alarm signaling, and remote programming... ...requirements Leverage AI tools to improve... ...holidays observed Employee Assistance...Remote workTemporary workLocal areaWork from home$120k - $165k
...tech company in San Francisco seeks a Technical Customer Support Associate to resolve complex issues... ...technical issues, collaborating with engineering teams, and maintaining documentation.... ...promotes an in-office culture with some remote flexibility. #J-18808-Ljbffr GammaRemote workFull timeWork at office$85k - $95k
A technology company is looking for a Technical Support Engineer. The role involves troubleshooting technical issues, responding to customer inquiries... ...with APIs and programming languages. The position offers a remote work setup with target annual compensation between $85,000...Remote job
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