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Remote Technical Support Engineer AI Platform & Observability

$130k - $195k

LangChain

Cincinnati, OH
  • Remote job

A leading AI solutions provider is looking for a Technical Support Engineer to enhance customer support for technical users. In this remote role, you will resolve production issues, improve observability, and lead documentation efforts. Candidates should have 4+ years of experience in technical support, excellent troubleshooting skills, and programming expertise in Python. Competitive compensation includes benefits and equity, with an annual salary range of $130,000 - $195,000. #J-18808-Ljbffr LangChain

Vacancy posted 5 days ago
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