Remote Technical Support Engineer AI Platform & Observability
$130k - $195kLangChain
- Remote job
A leading AI solutions provider is looking for a Technical Support Engineer to enhance customer support for technical users. In this remote role, you will resolve production issues, improve observability, and lead documentation efforts. Candidates should have 4+ years of experience in technical support, excellent troubleshooting skills, and programming expertise in Python. Competitive compensation includes benefits and equity, with an annual salary range of $130,000 - $195,000. #J-18808-Ljbffr LangChain
$130k - $195k
A leading AI solutions company is seeking a Technical Support Engineer to enhance customer support for technical users, including AI engineers and infrastructure... ...tools for improved diagnostics. The position offers remote work flexibility with competitive compensation...Remote job$169k - $200k
...an experienced Observability Manager to... ...candidate is a strong technical leader with... ...with engineering teams to improve... ...environments.Support incident response... ...that demonstrate platform effectiveness... ...group. Lexis + AI is the company... ...Flexible hours and remote work...Remote workPermanent employmentFlexible hours$95 - $125 per hour
Platform Engineer (DevOps / CI/CD / Automation / Observability)DETAILSLocation: Remote Position Type: 16M ContractHourly / Salary: to $90W2 based... ...The Platform Engineer will support a large-scale enterprise... ...position are subject to the use of AI to perform preliminary...Remote workHourly payContract workFor contractorsWork at officeLocal area- ...the Job Join us as a Senior Technical Support Engineer and help drive the resilience... ...creation of robust alerts, observability monitors, and detailed runbooks to catch platform issues before they impact end... ...Javascript/Typescript, or Golang AI Tooling & Automation: Hands-...Remote workImmediate startWork from home
- ...Technical Support Engineer Dublin, Ireland We are a global team... ...shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving... ...office-based, fully remote, or hybrid. In compliance...Remote workWork at officeFlexible hours
$54k - $64k
...places. Our Managed & Support Services team... ...are looking for a Technical Support Technician... ...internal workflows Observe and analyze system... ...Office, or comparable platforms Professional Experience Remote Support to manage... ...Certification, or AI Certifications Foundational...Remote workWork at officeRelocationShift work- ...Site Reliability Engineer Cohesity is the leader in AI-powered data security... ...Engineer (or technical support engineer) is a senior... ...including cloud platforms. Position... ...Cause Analysis. Observability: Application Performance... ...3 days and remotely 2 days each week...Remote workWork at officeLocal area2 days per week3 days per week
- Cellebrite is seeking a Technical Customer Support Engineer for remote work in the Pacific Time zone or a hybrid arrangement from the Morristown, NJ office. You will provide technical support for Cellebrite software solutions to Americas customers, troubleshoot issues,...Remote jobWork at office
$35 - $50 per hour
...harnesses the power of AI to transform how... ...trusted system that observes, guides, and acts alongside... ...your career. As a Technical Support Engineer on our Premium Support... ...an expert in Gong’s platform, mastering its features... ...you succeed in a remote environment. This is...Remote workHourly payFull timeWork from homeFlexible hours$130k - $195k
...Role We’re hiring a Technical Support Engineer to lead our customer... ...technical users, from AI engineers to... ...agents, improve AI observability and evaluations, and... ...like for modern AI platforms. Key Responsibilities... ...oriented. Location Remote, must be in Central...Remote work$139.5k - $174k
...data warehousing, observability, and AI workloads. The... ...have adopted the platform or expanded existing... ...growing our support team at ClickHouse... ...seeking a Senior Technical Customer Support Engineer to join our global... ...ability to work fully remote with reliable...Remote workFull timeLocal areaHome officeFlexible hours$130k - $195k
...foundation for agent engineering in the real world... ...production-ready AI agents that teams... ...to also offer a platform for building,... ...Role We’re hiring a Technical Support Engineer to lead... ..., improve AI observability and evaluations,... ...oriented. Location Remote, must be in Central...Remote workFlexible hours- ...looking for a Senior Technical Support Engineer to become a technical... ...naturally integrate AI into their daily workflow... ...Investigate complex platform, infrastructure, and... ..., and modern observability platforms Comfortable... ...troubleshooting Benefits We're a remote-first collective,...Remote workFlexible hours
$160k - $230k
About the role As a Technical Support Engineer at a pioneering AI company, you'll be the first... ...Assist with hardware and platform migrations by validating... ...expertise with observability tooling (e.g., Prometheus... ...flexibility in terms of remote work. The US base salary...Remote workFull timeMonday to FridayFlexible hoursNight shiftWeekend workDay shiftWeekday work- ...with real‑time clinical AI imaging solutions,... ...a customer‑obsessed Technical Support Engineer who thrives at the intersection... ...reliability of our platform for customers... ...on a call or have a remote session with a customer... ...environment. Familiarity with observability, monitoring, and...Remote workFull timeTemporary workImmediate startWorldwideFlexible hoursShift workWeekend workAfternoon shift
$45.07k - $79.5k
Technical Support Engineer - Platform Support Remote The Technical Support Engineer - Platform Support serves as the initial point of contact for Talkdesk’s platform... ...admired brands interact with their customers through AI. Our global team of courageous innovators is customer...Remote workTemporary workWork at officeImmediate startFlexible hours- ...to Senior Level Enterprise Technical Support Engineer with 5+ years of hands-... ...via phone, email, chat, and remote sessions, troubleshooting... ...understanding of cloud platforms (e.g., AWS , Azure , or... ...applications. Familiarity with observability tools like Datadog ,...Remote workFull time
- ...a dynamic and supportive team, and receive... ...and 2 days remote (onsite Tuesdays... ...of enterprise platforms.As a Principal... ...Reliability Engineer (SRE), you will... ..., champion observability and automation... ...is a hands-on technical leadership role... ...automation, and AI-powered...Remote workFlexible hours
$150k - $250k
...payments and financial platform for global... ...end-to-end. You use AI to work smarter and... ..., from Finance to Engineering, to solve hard problems... ...world-class support, and drive outcomes... ...every day. This is a technical, hands-on role,... ...with in-person and remote collaboration...Remote workTemporary workLocal areaWorldwide$120k - $165k
...About The Role As the technical backbone of Gamma's support team, you'll resolve complex... ..., collaborating with engineering to fix bugs, and building... ...Gamma a safe and trusted platform. Our team has a strong... ...improvements to internal AI tools to multiply the team...Remote workFull timeWork at officeWork from home$116k - $205.2k
Release Train Engineer - BA07CERelease Train... ...Train Engineer - Platform Delivery leads scaled... ...organization supporting API Platform Modernization... ..., quality, observability, and supportability... ...validation, HITL, AI/ML, or downstream... ...have a hybrid or remote work arrangement....Remote workFull timeTemporary workWork at office$122k - $163k
...Essential Cloud for AI™. Built for... ...delivers a platform of technology,... ...performance with deep technical expertise to... .... This team supports the... ...and customer engineering teams, offering... ...storage volumes, observability, node management... ...environment, hybrid, or remote options...Remote workPermanent employmentFull timeTemporary workWork experience placementCasual workWork at officeWorldwideFlexible hoursShift work- ...enhance the effectiveness of the Support team, the full-time remote Support Engineer will diagnose complex technical issues, build systems for... ...in using monitoring and observability tools, log analysis, and database... ...Demonstrated use of AI tools in work processes...Remote workFull time
- ...join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally... ...Luminance is looking to hire into its Support function: this team act as the first response... ...on simple issues or bringing in a Technical Specialist to assist further Having a...Remote work
- ...Senior Technical Support Engineer Join a fast-growing global leader in cybersecurity, trusted by some... ...of the world's top MSSPs rely on our platform. We're at the forefront of protecting... ...sophisticated cyber threats using cutting-edge AI and automation technologies. Our...Remote work
- ...OverviewThe DevOps / Platform Engineer builds and maintains the technical infrastructure... ...enables AGS'sentire AI program to run... ...servicesImplement monitoring and observability — deploy Datadog,... ...— understand and support the Unity game... ...with remote device management...Remote work
- ...Technical Support Engineer The Technical Support Engineer ensures the reliability and performance of... ...availability for real-time video streaming and AI workloads. Partner cross-... ..., validate fixes, and improve overall platform reliability. Coordinate testing and...Remote workShift workNight shiftAfternoon shift
- ...business decisions. Our platforms analyze hundreds of millions... ...Growth Opportunities The Technical Support team plays a critical role... ...as a key partner to Product, Engineering, Operations, and Customer Success... ...plus. ~ Experience using AI tools (e.g., ChatGPT/Claude,...Remote work
- ...Support Engineer LanceDB is a high-performance, open-source... ..., LanceDB powers AI data infrastructure.... ...looking for a hands-on, technically strong Support... ...systems, cloud-native data platforms (AWS, GCP, or Azure),... ...environments: logging/observability (e.g., Prometheus,...Remote work
$25.77 - $37.02 per hour
...re a motivated, customer-obsessed technical support professional with a passion for solving... ..., and you're excited to support a platform that uses behavioral AI to stop the attacks others miss.... ...cross-functionally with Engineering and Product teams to drive resolution...Remote work
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