Remote Technical Support Engineer AI Platform & Observability
$130k - $195kLangChain
- Remote job
A leading AI solutions provider is looking for a Technical Support Engineer to enhance customer support for technical users. In this remote role, you will resolve production issues, improve observability, and lead documentation efforts. Candidates should have 4+ years of experience in technical support, excellent troubleshooting skills, and programming expertise in Python. Competitive compensation includes benefits and equity, with an annual salary range of $130,000 - $195,000. #J-18808-Ljbffr LangChain
$130k - $195k
A leading AI solutions company is seeking a Technical Support Engineer to enhance customer support for technical users, including AI engineers and infrastructure... ...tools for improved diagnostics. The position offers remote work flexibility with competitive compensation...Remote job$169k - $200k
...an experienced Observability Manager to... ...candidate is a strong technical leader with... ...with engineering teams to improve... ...environments.Support incident response... ...that demonstrate platform effectiveness... ...group. Lexis + AI is the company... ...Flexible hours and remote work...Remote workPermanent employmentFlexible hours$95 - $125 per hour
Platform Engineer (DevOps / CI/CD / Automation / Observability)DETAILSLocation: Remote Position Type: 16M ContractHourly / Salary: to $90W2 based... ...The Platform Engineer will support a large-scale enterprise... ...position are subject to the use of AI to perform preliminary...Remote workHourly payContract workFor contractorsWork at officeLocal area$90k - $215k
...Senior Software Engineer - Observability and Reliability Platform Engineering (REMOTE) Join to apply for the Senior... ...and execution of a technical roadmap to increase... ...into business plans. Support resource requirements,... ...Knowledge of ML and AI technologies, and open...Remote work$90k - $215k
...Senior Software Engineer- Observability and Reliability Platform Engineering (REMOTE) Senior Software Engineer... ...want you to feel valued, supported and proud to work here... ...and Execution of a technical roadmap that will increase... ...Knowledge in ML and AI technologies...Remote workHourly payFull timeWork experience placementLocal areaFlexible hours- ...infrastructure, the full-time Senior Technical Support Engineer will act as the ultimate... ...team while working remotely. Key responsibilities... ...Hands-on experience with AI tools and automation for... ...experience with logging, observability platforms, and sophisticated ticket...Remote workFull time
- ...the Job Join us as a Senior Technical Support Engineer and help drive the resilience... ...creation of robust alerts, observability monitors, and detailed runbooks to catch platform issues before they impact end... ...Javascript/Typescript, or Golang AI Tooling & Automation: Hands-...Remote workImmediate startWork from home
- ...Technical Support Engineer fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and... ...practical: a unified platform where high-performance inference... ..., orchestration, and observability come together to unlock...Remote work
$130k - $195k
...Senior Technical Support Engineer We're hiring a Senior Technical... ...users, from AI engineers to infrastructure... ...agents, improve AI observability and evaluations, and... ...like for modern AI platforms Key Responsibilities... ...Location: Remote Compensation...Remote workWork at officeFlexible hours$130k - $195k
...foundation for agent engineering in the real world... ...production-ready AI agents that teams... ...to also offer a platform for building,... ...Role We’re hiring a Technical Support Engineer to lead... ..., improve AI observability and evaluations,... ...oriented. Location Remote, must be in Central...Remote workFlexible hours$85k - $120k
...Istari is a self-hosted engineering platform with deep API surface... ...out frontline support, and we need someone... ...years of experience in technical or customer support,... ...databases, and leveraging observability tools and logs to... ...testing, or training AI and autonomy for complex...Remote work- ...Technical Support Engineer Dublin, Ireland We are a global team... ...shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving... ...office-based, fully remote, or hybrid. In compliance...Remote workWork at officeFlexible hours
$90k - $141k
...infrastructure for the AI era. At Cribl, we... ...reality. As the AI Platform for Telemetry, we give... ...workforce, we’re remote‑first and grounded in... ...Cribl is seeking Technical Support Engineers to ensure customer success... ...the value of all observability data. At our core, we...Remote workTemporary workWork experience placement$59.5k - $82k
...Technical Support Engineer I Remote Want to Help Us Help Others? We're Hiring! GoFundMe is the world's most powerful community... ...basic programming Familiarity with Postman, Jira, observability platforms, Chat AI LLMs Enterprise customer service experience...Remote workFull timeWork at officeLocal areaFlexible hours$139.5k - $174k
...data warehousing, observability, and AI workloads. The... ...have adopted the platform or expanded existing... ...growing our support team at ClickHouse... ...seeking a Senior Technical Customer Support Engineer to join our global... ...ability to work fully remote with reliable...Remote workFull timeLocal areaHome officeFlexible hours- ...Site Reliability Engineer Cohesity is the leader in AI-powered data security... ...Engineer (or technical support engineer) is a senior... ...including cloud platforms. Position... ...Cause Analysis. Observability: Application Performance... ...3 days and remotely 2 days each week...Remote workWork at officeLocal area2 days per week3 days per week
- Cellebrite is seeking a Technical Customer Support Engineer for remote work in the Pacific Time zone or a hybrid arrangement from the Morristown, NJ office. You will provide technical support for Cellebrite software solutions to Americas customers, troubleshoot issues,...Remote jobWork at office
- ...to Senior Level Enterprise Technical Support Engineer with 5+ years of hands-... ...via phone, email, chat, and remote sessions, troubleshooting... ...understanding of cloud platforms (e.g., AWS , Azure , or... ...applications. Familiarity with observability tools like Datadog ,...Remote workFull time
$35 - $50 per hour
...harnesses the power of AI to transform how... ...trusted system that observes, guides, and acts alongside... ...your career. As a Technical Support Engineer on our Premium Support... ...an expert in Gong’s platform, mastering its features... ...you succeed in a remote environment. This is...Remote workHourly payFull timeWork from homeFlexible hours- ...bringing autonomy to software engineering. We are looking for a Technical Services Engineer to... ...from our developer‑centric platform. This position sits at... ...to Have: Experience with AI/ML or enterprise software... ...scratch. Familiarity with observability tools, automation...Remote jobWork at office
$81k - $124k
...Moveworks is the Agentic AI Assistant platform that empowers the... ...’ Reasoning Engine and natural language... ...regulated market Moveworks Technical Support team, supporting a... ...Experience with logging and observability tools such as Kibana... ...personas (flexible, remote, or required in...Remote workWork at officeFlexible hours$160k - $230k
About the role As a Technical Support Engineer at a pioneering AI company, you'll be the first... ...Assist with hardware and platform migrations by validating... ...expertise with observability tooling (e.g., Prometheus... ...flexibility in terms of remote work. The US base salary...Remote workFull timeMonday to FridayFlexible hoursNight shiftWeekend workDay shiftWeekday work- ...with real‑time clinical AI imaging solutions,... ...a customer‑obsessed Technical Support Engineer who thrives at the intersection... ...reliability of our platform for customers... ...on a call or have a remote session with a customer... ...environment. Familiarity with observability, monitoring, and...Remote workFull timeTemporary workImmediate startWorldwideFlexible hoursShift workWeekend workAfternoon shift
$45.07k - $79.5k
Technical Support Engineer - Platform Support Remote The Technical Support Engineer - Platform Support serves as the initial point of contact for Talkdesk’s platform... ...admired brands interact with their customers through AI. Our global team of courageous innovators is customer...Remote workTemporary workWork at officeImmediate startFlexible hours- ...a dynamic and supportive team, and receive... ...and 2 days remote (onsite Tuesdays... ...of enterprise platforms.As a Principal... ...Reliability Engineer (SRE), you will... ..., champion observability and automation... ...is a hands-on technical leadership role... ...automation, and AI-powered...Remote workFlexible hours
$122k - $163k
...Essential Cloud for AI™. Built for... ...delivers a platform of technology,... ...performance with deep technical expertise to... .... This team supports the... ...and customer engineering teams, offering... ...storage volumes, observability, node management... ...environment, hybrid, or remote options...Remote workPermanent employmentFull timeTemporary workWork experience placementCasual workWork at officeWorldwideFlexible hoursShift work$120k - $165k
...About The Role As the technical backbone of Gamma's support team, you'll resolve complex... ..., collaborating with engineering to fix bugs, and building... ...Gamma a safe and trusted platform. Our team has a strong... ...improvements to internal AI tools to multiply the team...Remote workFull timeWork at officeWork from home$116k - $174k
Release Train Engineer - BA07CEWe’re determined... ...Train Engineer - Platform Delivery leads... ...platform organization supporting API Platform... ...auditability, quality, observability, and supportability... ...validation, HITL, AI/ML, or downstream... ...have a hybrid or remote work arrangement....Remote workFull timeTemporary workWork at office- ...Mid-Senior Technical Support Engineer At TRG, we work in a global environment where every diverse personality... ...candidate leverages automation and AI-driven thinking to move beyond... ...systems. Stability Tracking: Track platform usage and collaborate closely with QA...Remote workWork at officeImmediate startWork from homeFlexible hours
- ...join Luminance, the pioneer of Legal-Grade AI for enterprise. Backed by internationally... ...Luminance is looking to hire into its Support function: this team act as the first response... ...on simple issues or bringing in a Technical Specialist to assist further Having a...Remote work
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