Field Service Technician

Ensure Our Equipment Meets Customer Needs Effectively

This position involves performing on-site and in-house servicing, repair, and installation of our products. The role is essential for maintaining operational equipment that aligns with customer requirements.

Key Responsibilities

• Conduct in-process inspections at subcontractor facilities.
• Provide technical support to customers on equipment operation and maintenance.
• Act as the primary customer contact for technical and service-related issues.
• Diagnose and troubleshoot mechanical and electrical failures.
• Determine the most cost-effective repair or resolution.
• Prepare detailed service reports for internal and external customers.
• Perform general maintenance tasks and resolve less complex problems immediately.

Qualifications

• Ability to troubleshoot, test, repair, and service technical equipment.
• Proficient in English literacy.
• Ability to read mechanical blueprints and electrical schematics.
• Ability to use typical hand and power tools.
• Computer proficiency in Microsoft Word, Excel, and PowerPoint.
• High school diploma or equivalent required.
• Minimum of 2-3 years' experience in a manufacturing work environment.

Work Environment

• Ability to travel up to 50%.

At Talent Wave Associates, we connect outstanding talent with exceptional opportunities. We're proud to be an Equal Opportunity Employer and are committed to fostering an inclusive, people-first recruiting experience. Ready to ride the wave of opportunity? Apply today! As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our applicant tracking system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.