Performance QA Lead

Contractor Intake Form – Performance & Reliability Engineer (Guidewire Platform) Role Summary We are establishing a Sustaining Engineering team focused on improving performance, stability, reliability, and observability of the Guidewire platform (PolicyCenter, BillingCenter, and integrations). We are seeking a contractor who operates at the intersection of performance engineering, system reliability, and integration testing, with the ability to diagnose and validate improvements across distributed system flows. Engagement Overview Role Type: Contract - SOW Work Model: Cross-team, platform-focused Reporting Structure: Reports into Sustaining Engineering Dotted line to internal Performance Engineer Primary Goal: Improve overall system health through root cause identification and measurable validation of fixes Key Objectives Support remediation of Guidewire Platform Health findings (performance, integration, stability) Establish or enhance performance and reliability testing strategy Baseline, measure, and track: Throughput Error rates Batch/job stability and success rates Validate that fixes result in measurable improvements in system health Contribute to a repeatable, scalable performance and reliability testing practice Core Responsibilities Performance & System Testing Design and execute: Performance, load, and stress tests End-to-end system tests across PolicyCenter and BillingCenter Validate system behavior under normal and peak conditions Integration & Distributed System Validation Test and analyze: API interactions Asynchronous processing / messaging flows Identify and diagnose integration failures and inconsistencies Validate: Batch job execution and performance Work queue processing and failure handling Identify retry issues, bottlenecks, and backlog risks Analyze: Application-layer bottlenecks JVM/thread behavior API latency and failure points Observability & Error Analysis Analyze system logs and monitoring outputs Identify: Gaps in logging and monitoring Recommend improvements to observability Engineering Collaboration Partner with developers to address: Query optimization Code-level performance issues Integration reliability Translate findings into clear, actionable recommendations Validation & Reporting Provide before/after metric validation for fixes Support sprint/release reviews with quantifiable improvements Help establish consistent reporting on system health Required Skills & Experience Technical Capabilities Strong experience in performance and reliability testing in distributed systems Hands-on experience with performance testing tools: JMeter, Gatling, LoadRunner, or similar Experience testing system integrations: APIs (REST/SOAP) System Analysis Skills Ability to analyze: JVM / thread behavior Database queries and performance API latency and throughput High error volumes and log noise Systemic vs localized issues Working Style Strong root cause analysis mindset (not just defect identification) Ability to translate technical findings into actionable insights Comfortable working in cross-team, platform-level environments Preferred Qualifications Experience with Guidewire (PolicyCenter and BillingCenter strongly preferred) Insurance domain knowledge (policy and billing flows) Experience with: Observability tools (e.g., DataDog) Background in: SRE (Site Reliability Engineering) Systems-level QA Success Criteria The contractor will be successful if they demonstrate: Measurable improvements in: System performance (latency, throughput) Integration reliability (reduced cross-system failures) Reduction in error noise and improved observability Consistent ability to identify true root causes across system layers Clear contribution to sustained system health improvements Establishment of repeatable performance and reliability testing practices Job Description: Work on Performance Test Strategies/Test Plans Define and Validate Workload Models with the Project Teams Create Test Case Workflow/Performance Test Scripts Validate Monitoring tools Validate Test Environments are ready, available, accurate, etc. Define, communicate and plan test schedule/windows Execute test per planned windows and analyze executed tests Document defects in Microfocus Quality Center Review Test Results Create Results Report Mandatory skills: Experience inPerformancetesting, monitoring and analysis with excellent reporting Skills Experience in Test Strategy, Test Design, Test Plan report Experience in creatingperformancetest scripts using different protocols like Web ( TruClient, Web Services, REST and .Net applications Experience in creating different type of scenarios to simulate different load and users pattern for Stress Test, Peak Load Test, Endurance Test, Volume test and other different type tests Experience in tools like Loadrunner,Jmeter, AppDynamics, Splunk ( or other APM Tools) for Web/App and DB layers Good experience onPerformancetesting of the Web ( TruClient, Web Services, REST and .Net applications Proficiency in one or more general purpose programming languages. Good understanding of agile methodologies and agileperformancetesting. Knowledge of Storm Runner tool Ability to work in team in diverse/ multiple stakeholder environment Good Analytical skills Experience and desire to work in a Global delivery environment Desired Skills: Working knowledge in debugging ofperformancescripts, identification ofperformancebottlenecks using drill down analysis using monitoring tools; Interaction with various stake holders forperformanceissue resolution Developmentperformancetesting solution for small services in Devops world. Strong understanding of techniques such as Continuous Integration, Continuous Delivery, Test Driven Development, Cloud Development, application resiliency and security Experience in working for cloud-based applicationperformancetesting and tuning Experience in CI/CD pipeline forperformancetesting. About the Company: Founded in 2000 with the core belief that impactful change comes from deep commitment, ValueMomentum specializes in delivering measurable results across the P&C value stream. For more than 25 years, we have empowered more than 100 carriers to reimagine their businesses with AI and emerging technologies, navigate market shifts, unlock speed to value, and become future-ready. We help insurers in the US, Canada, and Europe stay ahead with sustained growth and high performance to enhance stakeholder value and foster resilient societies. For more information, visit ValueMomentum Equal Employment Opportunity: ValueMomentum is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. We are also committed to providing reasonable accommodations to qualified individuals with disabilities and applicants throughout the recruitment process, in accordance with applicable laws. Benefits: We at ValueMomentum offer you a congenial environment to work and grow in the company of experienced professionals. Some benefits that are available to you are: Competitive compensation package. Career Advancement: Individual Career Development, coaching and mentoring programs for professional and leadership skill development. Comprehensive training and certification programs. Performance Management: Goal Setting, continuous feedback and year-end appraisal. Reward & recognition for the extraordinary performers. #J-18808-Ljbffr ValueMomentum