Sr. Relationship Manager, Global Commercial Banking - Healthcare, Education, Not-for-Profit (Charlotte)

Sr. Relationship Manager

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Job Summary

The Sr. Relationship Manager will be a key member of our Healthcare, Education & Not-for-Profit Team, which covers our clients and prospects throughout the State of North Carolina. The Healthcare, Education and Not-For-Profit Group ("HENFP") is part of the Global Commercial Bank. HENFP is unique in that our client teams are dedicated to adding value by providing specialized products and solutions to Not-for-Profit Healthcare (hospitals, health systems and insurance providers), Private Higher Education, and Not-For-Profits (charitable, cultural, social and leading Non-Governmental organizations); with annual revenues starting at $50 million and with no upper limit on revenue size of those organizations (the largest exceed $20 billion in annual revenue).

Job Description

This job is responsible for providing advice and valuable financial solutions to complex Global Commercial Banking clients and prospects. Key responsibilities include serving as the primary point of contact or trusted advisor and acquiring, deepening, and maintaining profitable relationships, collaborating with teammates, and facilitating client relationships with Product Specialists. Job expectations include having knowledge of the bank's products and services in order to identify cross-selling opportunities and increase overall client satisfaction.

Responsibilities

Manages an extensive portfolio of HENFP clients and prospects with annual revenues of $50 million and above to help companies save, borrow, and invest for their current and future needs Acquires, deepens, and maintains profitable client relationships through sales, prospecting, and enhancing existing relationships Understands and interprets financial and cash flow statements to assess and analyze financial conditions of companies and industry trends Collaborates with domestic and international teammates throughout the bank, including Investment Banking, Foreign Exchange, and Wealth Management and facilitates client relationships with Product Specialists in Credit, Treasury Management, and Merchant Services in order to design and deliver financial solutions to clients and prospects Leads and facilitates dialogue with a variety of complex clients and prospects regarding topics such as the client and prospect industry, alternative capital structures, and general business issues Coaches and mentors peers, while utilizing leadership skills Adapts to changes in sales practices and broader market and industry conditions as needed

Skills

• Client Management
• Client Solutions Advisory
• Prospecting
• Relationship Building
• Risk Management
• Financial Analysis
• Leadership Development
• Project Management
• Referral Identification
• Sales Performance Management
• Business Development
• Client Experience Branding
• Continuous Improvement
• Data and Trend Analysis
• Pipeline Management

Required Qualifications

10+ years' experience in broad based commercial lending/corporate finance/relationship management experience Demonstrates management capability of an extensive portfolio of Healthcare, Education and NFP clients with revenues greater than $50 million. Proven track record of prospecting new business, enhancing existing relationships and closing profitable transactions. Professional proven sales skills and experience, including planning, execution and follow up of client meetings. Strong corporate finance, capital markets and accounting acumen. Financial modeling experience and the completion of a formal credit training preferred. Outstanding oral and written communication skills. Demonstrated leadership ability. Capable of organizing, facilitating, leading and negotiating with a team of bank associates to solve client problems. Securities Industry Essentials (SIE), Series 7 & 63 (Must obtain SIE, series 7 & 63 license within 180 days of start date)

Desired Skills

Undergraduate degree in related field or equivalent work experience. MBA desirable. Existing knowledge of the market preferred. Active member/participation in local community organizations. Highly desirable to have active networking contacts and Centers of Influence established in market. Desire to work in a specialty team with an interest in Healthcare, Education & NFP institutions.

Shift: 1st shift (United States of America)

Hours Per Week: 40