Sales Coordinator

Description

Are you passionate about hospitality and ready to be part of a premier team in one of Minneapolis’ top-ranked hotels? The Lofton Hotel, the first Tapestry Collection property in Minnesota, offers a dynamic and rewarding career where you’ll work alongside dedicated hospitality professionals committed to delivering exceptional guest experiences. We take pride in creating memorable moments for both our guests and team members every day!

Located in the vibrant heart of downtown Minneapolis' entertainment district, The Lofton Hotel offers an upscale experience with a perfect blend of modern amenities and exceptional service. You will have the opportunity for a rewarding career working with Minnesota’s first Hilton Tapestry Collection hotel, with hospitality professionals who together make the hotel one of the top ranked in Minneapolis. Our priority is providing our guests and team members with exceptional experiences every day.

What will you be doing?

• Provide daily administrative assistance to the sales and marketing team, including calendar management, meeting coordination, and phone/email handling.

• Maintain and update client information, sales leads, and activity logs in the hotel’s sales system or CRM.

• Respond to inquiries, follow up with clients, and support communication flow between sales managers and clients.

• Organize and maintain electronic and physical files related to accounts, contracts, and event details.

• Liaise with operations, catering, and front office teams to ensure client needs and sales deliverables are aligned. Help manage office supplies, organize sales materials, and maintain a professional and orderly work environment.

• Distribution of memos, contracts, resumes, room requests and amenities to relevant departments throughout the hotel.

What do you bring to the role?

• Four-year college degree preferred, however, any combination of education and training within hotel sales may also be considered.

• Proficient computer knowledge.

• Excellent communication skills, both written and oral.

• Basic mathematical skills that allow for calculation of room blocks, average rates, and forecast information.

• Ability to travel.

• Flexibility to work varying schedules to reflect the business needs of the hotel.

• Ability to organize detailed information.

• Strong knowledge of the designated market(s).

What's in it for you?

• A free, well-balanced meal every shift

• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties

• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

• “Two for one” movie theater coupons at Marcus Theatres

• Ability to grow your career and transfer from one property to another while maintaining your service with the company

• Early wage access

• Paid time off

• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match

• And more!

Salary Estimate: $21.00-$24.00/Hour

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 16 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Lofton Hotel is an equal opportunity employer.