Sales Operations Coordinator

Job Description

Job Description

JOIN THE WAGNER FAMILY
Thank you for your interest in Wagner. We always have our eyes open for talented people who want to learn, growand expand their capabilities with Wagner. From start to finish, you'll enjoy a fun and colorful career at Wagner.Wagner is small enough that you matter and large enough for you to make a difference. Wagner believes thatpeople represent a company's most important asset. At Wagner, we strive to create an organization whereeveryone participates and efforts are focused toward continuous improvement. These improvements are driven bydedication, teamwork, and the innovation of the Wagner family.Our company participates in the US government's E-Verify process. In addition, all offers of employment are contingent on a background check. 

YOUR BENEFITS

Our benefit package includes:

• Starting at 4 weeks PTO per year
• 401(k) and a company match
• Profit Sharing Medical + Company HSA contribution
• Wellness Program
• Dental
• Vision
• Life Insurance
• Disability
• 6 Weeks Parental Leave
• Long term care insurance
• Tuition reimbursement
• Employee Resource Groups
• On-Site Café
• On-Site Gym

Pay: $50,000-$62,000 + bonus program

Position Objective:

The Sales Operations Coordinator provides operational and administrative support to the Sales organization by ensuring accurate execution of account maintenance, customer requests, reporting, and day-to-day sales support activities. This role enables Sales Managers to focus on customer relationships and revenue growth while maintaining high levels of customer service and operational excellence.

Responsibilities:

Account Administration

• Perform customer item setup, SKU maintenance, and product updates in customer portals and internal systems.
• Maintain customer records, pricing files, and account documentation.
• Coordinate product transitions and assist with new item introductions.
• Support customer compliance documentation and required forms.

Sales Support

• Assist Sales Managers with account maintenance and customer requests.
• Support promotional setup and execution.
• Complete online retail price checks and competitive monitoring.
• Monitor iMAP pricing and escalate violations.

Project Coordination

• Coordinate assigned tasks for customer and internal projects.
• Follow project timelines and communicate status updates.
• Work cross-functionally with Marketing, Product Management, Customer Service, and Supply Chain to complete assigned deliverables.

• Manage end-to-end coordination for tradeshows and industry events, including logistics planning, booth setup requirements, product shipments, and vendor deadlines
• Coordinate product samples, marketing materials, and shipping timelines to ensure everything arrives on time and in order for each event
• Track event deadlines, registration requirements, and exhibitor submissions across multiple shows simultaneously during peak tradeshow season
• Serve as the internal point of coordination between Sales, Marketing, and Operations to align on event deliverables and ensure nothing is missed
• Maintain tradeshow calendar and post-event follow-up documentation

Operational Support

• Maintain customer portals and digital assets.
• Organize documentation and standard operating procedures.
• Support trade shows, customer events, and special projects.
• Other duties as assigned
• Travel up to 10%

Qualifications:

Education & Experience

• Bachelor's degree in Business, Marketing, Sales, or related field preferred.
• 2+ years of experience supporting sales, customer service, retail operations, or analytics.

Knowledge, Skills & Abilities

• Strong organizational skills.
• Excellent attention to detail.
• Ability to manage multiple priorities.
• Proficient in Microsoft Excel, PowerPoint, and Outlook.
• Strong written and verbal communication.
• Customer-focused mindset.
• Demonstrates Wagner Values.