Operations Supervisor

Position Operations Supervisor – Boston Logan International Airport, ACTS‑Aviation Security Inc. Salary Salary Range: $60,000 – $70,000 per year. Essential Duties and Responsibilities Provide support to ACTS Leads and Security Agents in daily activities established by customer requirements. Assist in scheduling and assigning Security Agents to ensure proper coverage and relief. Serve as liaison for Local Airline Customers, Host Catering units, TSA, and other Government authorities. Ensure and maintain all security‑related records as required by local Airline Customers, TSA, and Government authorities. Perform regularly scheduled documented audits of employee performance, including video reviews. Ensure all Government, Customer, Airline, and local requirements are met. Report all daily, weekly, and monthly activities to the appropriate management member. Conduct and ensure that all training and orientation are provided to employees. Work with Regional HR Manager to recruit, hire, and retain high‑quality Security Agents. Disciple agents as necessary. Maintain all provisions, regulations, procedures, and processes in the current collective bargaining agreement. Perform all other duties as assigned by ACTS‑Aviation Security management. Requirements 5 years of airport or warehouse management experience. 3 years of supervisory experience in aviation security functions (not general). Knowledge of airline and catering security regulations. Must be a U.S. citizen. Knowledge of cargo screening. Behaviors Team Player – works well as a member of a group. Leader – inspires teammates to follow them. Detail Oriented – capable of carrying out a task with all necessary details. Motivations Goal Completion – inspired by the successful completion of tasks. Self‑Starter – performs without outside help. Ability to Make an Impact – inspired by contributing to the success of a project or organization. Education Associates degree (preferred). Experience 2 years of Airport Operations Management (required). 2–5 years of Airport Management (preferred). Experience supervising (preferred). Experience supervising in a unionized environment (required). Licenses & Certifications Drivers – Non‑CDL (required). Equal Opportunity Employer ACTS is an equal‑opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr ACTS-Aviation Security, Inc