Assistant General Manager

Are you passionate about creating exceptional guest experiences and eager to advance your hospitality career? At Prominence Hospitality Group, we’re looking for a driven and detail-oriented Assistant General Manager to help lead our team to excellence! Location: Fairfield Inn & Suites by Marriott, 1400 Champions Drive, Marion, IL 62959 Why Choose Prominence Hospitality IGNITE Your Career – We invest in you with comprehensive training, career growth opportunities, and leadership development. Competitive Pay & Incentives – We recognize and reward your hard work and dedication. Work/Life Balance – Enjoy flexible schedules, time off, and generous employee discounts (your friends and family benefit too!). Inclusive & Empowering Culture – We celebrate diversity and encourage innovation. What You’ll Do as Assistant General Manager Lead & Inspire: Manage day-to-day operations, ensuring full compliance with hotel policies, procedures, and service standards. Operational Excellence: Oversee property maintenance, landscaping, work areas, food and beverage, safety, and compliance; document and report to the General Manager as needed. Financial Stewardship: Maintain accurate financial records, understand P&L, and identify areas for operational improvement. Team Development: Motivate, influence, and coach staff to achieve goals, deliver exceptional service, and maintain high performance standards. Guest Experience: Demonstrate proven customer service skills with a strong guest-focused mentality. Problem Solving: Address escalated guest issues promptly to ensure satisfaction. What You’ll Bring Education & Experience: Bachelor's degree and 3 years in a supervisory role, or a combination of education and 2 years' experience in an Assistant Manager role, preferably in the hospitality industry. Skills: Strong leadership, communication, and organizational skills; ability to set goals, motivate teams, and provide performance feedback. Knowledge: Understanding of P&L, revenue, and management principles. Personality: Fun, positive, and energetic with a passion for creating a welcoming and inclusive environment. Why This Role Matters The Assistant General Manager plays a key role in ensuring operational excellence, financial stewardship, and exceptional guest experiences. Your leadership helps shape our property’s reputation and contributes to our success as a hospitality leader. #J-18808-Ljbffr