Customer Service Generalist

$16 per hour

AtWork!

Customer Service Generalist

AtWork is seeking a Customer Service Generalist with customer service skills, is able to coordinate efficient schedules, and excel in a fast-paced environment.

Job Responsibilities

- Utilizing strong problem-solving skills to efficiently address and resolve complex customer issues in a prompt manner.

- Make outbound calls to reach the targeted number of scheduled appointments and memberships necessary for successful service operations.

- Ensure the customer database is consistently accurate and up to date.

- Prioritize calls to effectively support technician schedules and operational requirements.

- Perform administrative tasks to support the overall efficiency of the operation.

- Perform additional duties as assigned.

Requirements/Qualifications

- Minimum of 2 years prior experience preferred.

- Strong verbal and written communication skills.

- Basic computer skills.

- Strong problem-solving skills.

Work days and times may vary.

Job Type: Full Time

Pay: $16.00/hr

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Vacancy posted 3 days ago

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