Part- time Fitness Front Desk
Concord Hospitality
Job Title
Key Responsibilities
Member Interaction & Support
Greet and check in members and visitors with professionalism and warmth
Answer questions regarding membership plans, benefits, and renewals
Assist with new member registration and onboarding
Maintain accurate member records in the database
Front Desk Operations
Manage phone calls, emails, and walk-in inquiries
Ensure reception area is clean, organized, and stocked with necessary materials
Monitor visitor access and enforce safety protocols
Administrative Duties
Process payments and issue receipts for memberships
Prepare reports on membership statistics and trends
Schedule appointments and coordinate meeting spaces
Handle mail, deliveries, and internal communications
Team Collaboration
Work closely with the Membership Manager and other departments
Support events and promotional activities related to membership growth
Provide feedback and suggestions to improve member experience
Skills & Qualifications
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficiency in office software and membership management systems
Customer service mindset with problem-solving skills
High school diploma or equivalent
Concord HospitalityVacancy posted 3 days ago
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