Global IT Incident Lead: 24/7 Major Incident Response
$128k - $199kK&L Gates LLP incorporated
K&L Gates LLP in Austin, Texas seeks an IT Incident Management Lead to oversee the Incident Management practice, ensuring swift recovery of IT services while minimizing disruptions. This role requires a leader with ITIL® 4 and ServiceNow expertise and experience managing Major Incidents across a global IT environment. Competitive salary ranges from $128,000 - $199,000 annually, determined by experience and market factors. Extensive benefits include health insurance, paid time off, and professional development opportunities. #J-18808-Ljbffr K&L Gates LLP incorporated
$128k - $199k
IT Incident Mgmt Lead The IT Incident Management Lead is accountable for the Incident Management practice... ...operations, leading and coordinating response to all incidents—particularly Major Incidents—across the firm’s 24x7 global IT environment, and is explicitly aligned...SuggestedTemporary workLocal areaRelocationFlexible hours- ...Manager of the Technical Operations Center (TOC) in Austin, Texas. The role involves leading the TOC teams responsible for critical business platforms and services' performance on a global scale. The ideal candidate will have over 5 years of experience in large-scale...Suggested
- Kentro is hiring a Major Incident Management (MIM) Support Specialist to support the VA End Point Support... ...high-priority incidents, improving incident response processes, and collaborating with stakeholders to restore critical IT services. The ideal candidate will have a...SuggestedContract work
- CloudFlare is seeking a Site Reliability Engineer in Austin, Texas to lead rapid incident response and proactive engineering duties. You will ensure optimal performance and reliability for high-severity customer issues, collaborating closely with product engineering to...Suggested
$100k - $130k
Western Union in Austin, TX is seeking a skilled professional for a Major Incident Management role. Candidates should have over 8 years of experience in application and infrastructure technology operations, with a strong focus on incident management. The hybrid model emphasizes...Suggested3 days per week- Itlearn360 is looking for a Senior Security Consultant specializing in Incident Response, based in Austin, TX. The role involves leading complex incident response engagements and conducting forensics analysis. The ideal candidate should have over five years of experience...Remote job
- American Campus Communities is looking for a Manager - Crisis Communication & Operational Response to lead communications during crises and operational incidents. This role is crucial for coordination and stakeholder engagement, requiring strong communication skills and...
$207k - $301k
Google is seeking a seasoned cybersecurity professional for its Incident Response team in Austin, TX. The role involves managing enterprise incident response operations and conducting forensics to combat cybersecurity threats. With a focus on creating a safe environment...- A leading entertainment company in Austin, Texas, is looking for a Manager of the Technical Operations Center (TOC) to oversee globally distributed teams. The successful candidate will lead efforts for the operational performance and availability of critical business platforms...
- ...in Austin, Texas, specializing in Cyber Investigation and Forensic Response. This role requires a deep expertise in Digital Forensics and Incident Response, where you'll conduct complex analyses and lead investigation workstreams. You will engage directly with clients...
- Txdot is seeking a Traffic Incident Management Coordinator in Austin, Texas, to enhance traffic safety and support coordination among first... ..., liaison activities, and data analysis to improve incident response efficiency across Texas. Join a committed team focused on...
$110k - $140k
...Operational Communications Manager in Austin, TX. This hybrid role is critical for coordinating communications during operational incidents, ensuring alignment across departments in high-pressure situations. The successful candidate will need a Bachelor’s degree and 5-8...$97.3k - $146k
Lead, IT Change Management Information Technology All Practice Areas... ...obligations, and global operational stability. The role... ...Services / ITSM Leadership Incident / Problem Manager Global Service... ...and coordinate failed‑change response Govern Post‑Implementation Reviews...Temporary workLocal areaRelocationFlexible hours- A leading global technology company is seeking a Senior Manager for our Insider Risk Detection & Response team. In this role, you will own the insider risk program, managing a team while... ...developing strategy, overseeing incident responses, and ensuring compliance to protect...
- ASSA ABLOY Global Solutions in Austin, Texas, is seeking a dedicated Technical Support Specialist to manage incidents efficiently. The role requires expertise in technical delivery, incident... ...development opportunities. Join a leading global organization that values equity...
$107k - $118k
Google Inc. is seeking a NOC Engineer II in Austin, Texas. In this role, you will manage high-severity incidents, lead communications with stakeholders, and ensure timely service restoration. The position requires a Bachelor's degree in Computer Science or a related field...Full timeShift workNight shift- HID is seeking a Technical Support Engineer in Austin, Texas. The role involves analyzing and resolving technical cases and managing support cases to meet SLA requirements. Applicants should have a bachelor's degree and at least three years in technical support, demonstrating...
- ...Manager to oversee security standards across global labs and compute facilities. The ideal... ...environments and cybersecurity. Responsibilities include defining security standards, managing compliance audits, and leading incident response efforts across various facilities...
- A technology consulting firm in Austin, Texas seeks a Problem Manager responsible for managing IT problems to prevent incidents. This role involves lifecycle management, root cause analysis, and collaboration with incident and change management teams. Candidates should...
$97k - $164.9k
...Overview The Systems Administrator Lead provides technical and... ...critical operations in a federal IT environment. The role directs... ...coordinates ITIL‑aligned incident, problem, and change management... ...compliance standards. Key Responsibilities Administer and optimize enterprise...Permanent employmentContract workWork experience placementWork at office- Global Badge Administrator Supervisor Access & Systems Support is a dual-function role... ...teams, and support coverage. Core Responsibilities Serve as a primary support resource for... ...execution Provide limited cross-support for incidents impacting access control systems and...
- ...Custodial Lead page is loaded## Custodial Leadlocations: Austin... ...**The Custodial Lead will be responsible for the cleanliness and sanitation... ...safety inspections* Report incidents and hazardous conditions to... ...empowered associates on a global scale. Our approach is centered...Hourly payImmediate startMonday to FridayShift work
- Job Overview As leader of the global Business Continuity and... ...minded, curious, and resourceful Leads with vision and purpose for... ...and security mindsets Responsibilities Assess, evolve, lead, and transform... .... Design integrations with incident response and disaster...
$128k - $249k
Team Lead: Digital Workplace Engineer Information Technology... ..., and Infrastructure teams. Responsibilities include eliminating user experience... ...scalable, consistent global services. This is achieved through... ...Service Desk to minimize incidents while enhancing resolution...Full timeTemporary workLocal areaRelocationFlexible hours- ...infrastructure. As the primary Site IT Lead for our Austin office, you'... ...new technologies. Core Responsibilities: Advanced... ...an escalation point for the global Service Desk Team providing... ...support operations and minimize incident occurrences. Knowledge Base...Work experience placementWork at office
$7,000 per month
...for a Support Engineering Team Lead to drive the engineers at the... ...-spot coaching during live incidents and complex escalations. Own... ...Track and report key metrics (response/resolution times, escalation... ...isn’t whether AI can solve the global healthcare crisis, but whose...Live inRemote workHome office$12 - $16 per hour
...Concessions Bar Lead | Part-Time | Moody Center Oak View Group (OVG) is the global leader in premium live entertainment infrastructure... ...The Concessions Bar Lead is responsible for the service of all... ...standards. Reporting any incidents or issues to Bar Supervisors...Hourly payPart timeWork at officeLocal areaFlexible hoursShift workNight shift- A global tech company in Austin, Texas is hiring a Global Supply Chain Manager to oversee supply chain operations. Responsibilities include managing projects to ensure maximum productivity and customer satisfaction, developing processes to enhance efficiency, and maintaining...
- ...PeopleSoft HCM Functional Lead to support and enhance... ...system configuration, incident management, vendor... ...statewide ERP operations. Responsibilities Provide functional leadership... ...activities with Major Incident Management (MIM... ...of ITIL principles and IT Service Management (...
- ...seeking a strategic Manager, Travel & Expense to enhance its global corporate travel program. This role includes owning the full... ...travel program and a proven track record of program ownership. Responsibilities include defining KPIs, maintaining compliance, and ensuring...
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