Program Coordinator, Compliance

JOB SUMMARY/PURPOSE

The Compliance Coordinator assists with the management of DOT drug and alcohol programs, company driver safety initiatives, and FMCSA compliance programs, as well as the development and maintenance of company processes, procedures, plans, and training programs. This position provides company-wide support and is expected to assist with other Safety & Compliance activities, as needed. Travel requirements are expected to range from 10% to 25%, depending on business needs.

JOB DUTIES/RESPONSIBILITIES  

• Evaluate current and new positions for inclusion in applicable DOT programs.

• Serve as the data and records liaison with internal stakeholders and third-party program vendors.

• Audit program records for compliance with applicable regulatory requirements.

• Assist new drivers with driver qualification file development.

• Communicate with supervisors and drivers regarding missing or incomplete documentation and compliance issues.

• Work with the EHS Analyst to develop and produce monthly program-related dashboards and reports.

• Conduct FMCSA audits of field operations for driver and vehicle compliance.

• Participate in general safety audits and complete the FMCSA/PHMSA compliance portion.

• Collaborate with the internal Pipeline Compliance Assessment & Assurance Specialist to develop FMCSA/PHMSA audit schedules.

• Administer PHMSA and FMCSA drug and alcohol programs in accordance with 49 CFR Parts 40, 199, and 382.

• Manage employee random pools and follow-up testing schedules.

• Serve as the subject matter expert for non-negative results, reasonable suspicion determinations, post-accident testing, and non-DOT testing.

• Review and update processes, regulatory plans, training materials, and guidance documents as required.

• Review and verify program-related invoices.

• Other duties as assigned.

MINIMUM REQUIREMENTS

Minimum education required of the position

• High school diploma or GED required
• Preferred: Associate degree in occupational safety, business administration, transportation, logistics, or a related field.
• Equivalent relevant work experience in DOT, FMCSA, PHMSA, transportation safety, or regulatory compliance may be considered in lieu of post-secondary education.

Minimum experience required of the position

• Minimum of 2 years of experience in DOT, FMCSA, PHMSA, transportation safety, compliance, driver qualification file administration, drug and alcohol program administration, or a related regulatory compliance role.
• Working knowledge of DOT, FMCSA, PHMSA, and drug and alcohol testing regulations, including 49 CFR Parts 40, 199, and 382.
• Knowledge of driver qualification files, records management, audit practices, compliance documentation, and regulatory reporting requirements.
• Ability to interpret regulations, apply them to operational processes, and identify compliance gaps and corrective actions.
• Strong organizational, analytical, and problem-solving skills with close attention to detail and accuracy.
• Strong verbal and written communication skills, with the ability to work effectively with supervisors, drivers, auditors, and cross-functional teams.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Proficiency in Microsoft Office applications, especially Excel, Word, and PowerPoint, and ability to work with dashboards, databases, and compliance tracking systems.
• Ability to support audits, training, and field operations, including travel as needed.

Minimum knowledge, skills and abilities preferred of the position

• Working knowledge of DOT, FMCSA, PHMSA, and drug and alcohol testing regulations, including 49 CFR Parts 40, 199, and 382.
• Knowledge of driver qualification files, records management, audit practices, compliance documentation, and regulatory reporting requirements.
• Ability to interpret regulations, apply them to operational processes, and identify compliance gaps and corrective actions.
• Strong organizational, analytical, and problem-solving skills with close attention to detail and accuracy.
• Strong verbal and written communication skills, with the ability to work effectively with supervisors, drivers, auditors, and cross-functional teams.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Proficiency in Microsoft Office applications, especially Excel, Word, and PowerPoint, and ability to work with dashboards, databases, and compliance tracking systems.
• Ability to support audits, training, and field operations, including travel as needed.

Any certificates, licenses, etc. required for the position

• Valid driver’s license required. DOT drug and alcohol program administration training or Designated Employer Representative (DER) training preferred.

Physical Requirements

• Able to operate a personal computer, either desktop or laptop.

• Able to sit for extended periods of time.

• Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment.

• Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.

Working Conditions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• Perform other job-related duties as assigned, within your scope of responsibilities.
• Job duties are performed in a normal and clean office environment with normal noise levels.
• Work is predominately done while standing or sitting.
• The ability to comprehend, document, calculate, visualize and analyze are required.
• Able to work regular hours, with occasional overtime.

About Delta Utilities

Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.

Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.

Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.

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Delta Utilities and associated entities are equal opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.