Fleet Operations Manager

Position Overview The Fleet Operations Manager oversees UniGroup's contract truckman/truckload (CT/TL) fleet, ensuring loads are planned, assigned, and executed efficiently while maximizing fleet utilization and service performance. This role combines transportation planning, fleet coordination, relationship management, and operational problem‑solving to keep freight moving safely, efficiently, and on schedule. Work Arrangement: On‑Site What You'll Do Plan, assign, and execute transportation orders to maximize fleet capacity, equipment utilization, and customer satisfaction Coordinate with agents and van operators to optimize load planning, routing, and equipment availability Monitor fleet utilization, line haul opportunities, and operational performance to maximize revenue and service levels Communicate with agents regarding order assignments, schedule changes, and specialized transportation requirements Monitor key fleet performance metrics, including utilization, on‑time pickup and delivery, and freight mix while identifying opportunities for continuous improvement Ensure independent contractors are compensated accurately and on time, including hauling pay, stop pay, and applicable reimbursements Review weekly driver statements and partner with Payroll to resolve payment questions or discrepancies Serve as the primary point of contact for the contract driver fleet, providing operational support and coordinating with internal departments Assist with recruiting, onboarding, orientation, and qualification of independent contractors and their equipment Troubleshoot operational issues involving drivers, equipment, and shipments while collaborating with dispatchers, agents, customers, and internal teams Ensure compliance with UniGroup policies and applicable DOT and FMCSA regulations Support departmental initiatives and perform additional responsibilities as assigned Required Qualifications Bachelor's degree in a related field or equivalent combination of education and experience 3–5 years of experience in transportation, logistics, fleet operations, dispatch, or a related field Strong organizational, analytical, and problem‑solving skills Excellent written and verbal communication skills Ability to manage multiple priorities in a fast‑paced operational environment Proficiency with Microsoft Office applications Preferred Qualifications Experience working with independent contractors or owner‑operators Knowledge of DOT, FMCSA, and transportation industry regulations Experience with transportation management, dispatch, or fleet management systems Experience analyzing operational performance metrics and improving fleet utilization Who Thrives In This Role Enjoy solving transportation and operational challenges in a fast‑paced environment Make sound decisions while balancing customer needs, operational efficiency, and business priorities Build strong working relationships with drivers, agents, and cross‑functional teams Stay organized while managing multiple shipments, schedules, and competing priorities Communicate confidently and professionally during changing or high‑pressure situations Take ownership of issues and proactively work toward solutions Adapt quickly as transportation demands and business priorities evolve Why UniGroup UniGroup is the parent company of United Van Lines and Mayflower Transit, two of the most recognized brands in the moving and logistics industry. Headquartered in the St. Louis area for more than 90 years, we support a nationwide network of agents, customers, and partners across residential, commercial, government, and specialty logistics markets. Joining UniGroup means becoming part of a collaborative organization that values service, integrity, continuous improvement, and professional growth. Benefits & Work Environment Comprehensive medical, dental, and vision insurance 401(k) retirement plan with company match Generous paid time off and company holidays Paid parental leave Life insurance and disability coverage Employee assistance program Professional development and growth opportunities Collaborative, team‑oriented work environment Work Authorization Candidates must be legally authorized to work in the United States on a permanent basis. UniGroup is unable to provide visa sponsorship or employment authorization support now or in the future. We foster diversity, in part, by imposing a strict policy of non‑discrimination. Employment decisions are made without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, age, religion, disability, veteran or military status, genetic information or other status protected by the law. We value the unique skills and experiences that veterans and separated service members bring to our workforce. While serving our country you have gained skills such as leadership, flexibility, and agility, which will help to make you successful here. We are dedicated to supporting military families and ensuring that we provide a welcoming environment for our country’s heroes. UniGroup is committed to the full inclusion of all qualified individuals. As part of this commitment, UniGroup will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io. #J-18808-Ljbffr UniGroup