Front Desk Agent (AM Shift / Part-time)

Front Desk AgentBrasstown Valley Resort & Spa is seeking a Front Desk Agent for the morning shift on a part-time basis. As a Front Desk Agent, you will be the initial point of contact for guests, providing exceptional service, assisting with check-ins and check-outs, handling reservations, and ensuring guests have a memorable experience from start to finish.Why You'll Love Working Here:Free employee mealsResort discounts and perksBeautiful mountain work environmentFriendly, supportive team cultureOpportunities for growth in hospitalityVaried and rewarding work environmentResponsibilities:Greet guests with warmth and professionalismEfficiently manage check-ins and check-outsAssist with reservations, phone inquiries, cancellations, and guest requestsProvide information on resort amenities and local attractionsEnhance guest experiences throughout their stayMaintain accuracy in cash handling and billing processesCollaborate with team members to ensure smooth daily operationsBe adaptable to a flexible schedule to support resort operationsQualifications:Preferred experience in customer service or hospitalityStrong communication skills and a friendly demeanorProfessional, reliable, and team-oriented mindsetComfortable using computers and handling multiple tasksWillingness to work a flexible schedule, including weekends and holidaysPositive attitude and eagerness to assist in various tasksAvailability to work from 6:30 am to 2 pm or 8 am to 4 pm, approximately three days a weekMust be available to work weekendsIf you enjoy engaging with people and seek a fulfilling work environment, come join our team at Brasstown Valley Resort & Spa. Start your journey in hospitality and help guests create lasting memories in the beautiful mountain setting. Brasstown Valley Resort & Spa