Driver Success Advocate (Driver Instructor)

Job Description

Job Description

Position Overview: The Driver Success Advocate (DSA) will effectively manage, and support Fleet of Owner Operators and/or Company Drivers as needed, ensuring they are maximizing their productivity, adhering to safety regulations, and achieving positive outcomes. Additionally, the DSA will build and maintain a strong working relationship with each Driver by acting as a point of contact to quickly address questions and concerns, and by fostering and creating a positive driving experience.

Job Duties:

• Conduct new driver orientation classes- ELD training, (Dispatch, Samsara, fuel book, and all rail applications) explanation of pay, fuel card, gate card and terminal facilities
• Assist in recruiting qualified Owner Operators and Company Drivers
• Accept applications and interview driver applicants (pre-qualify)
• Send out (fax) VOPE’s for new driver applicants
• Communicate with Application Auditor to get driver applicants qualified
• Communicate and report applicant and new hire information to IMC
• Conduct and/or coordinate CMV road tests for new drivers
• Inspect driver’s hours of service compliance
• Responsible for DOT electronic logging (ELD) administrative requirements
• Assist with all aspects of safety compliance
• Employee first report of injury contact for the division
• Responsible for ongoing and corrective action driver instruction
• Respond to and investigate local IMC and report to Risk Mgmt. services
• Receive and process (notify drivers) IMC random drug/alcohol test notices
• Assist with Driver Safety Awards Presentations
• Other duties as assigned

Job Requirements:

• Ability to conduct CMV driver safety and operations instruction and training
• Good knowledge of FMCSR
• Good understanding of FMCSR part 395 – Hours of Service of Drivers
• Ability and desire to promote IMC to potential CMV drivers
• Knowledge and understanding of truck maintenance and repair