Epic Ambulatory Analyst

Epic Ambulatory Analyst

Epic Analyst (EpicCare) Boston, MA

The Epic Systems Analyst is responsible for in-depth knowledge of assigned Epic System software (EpicCare). He/she conducts regular day-to-day communication, reviews the software, demonstrates a deeper understanding of business operations, and works with Epic, the Project Team regarding the upgrade. Performs analysis, design, development and maintenance of Epic Ambulatory Modules (EpicCare). Configures vendor applications and products. Analysis of workflows, system details and technical issues associated with the Epic application. Scopes multiple major and minor enhancements in accordance with ISS standards and best practices. Analyzing new functionality and recommends how it should be used to prioritize and implement requested changes to the system. Troubleshooting problems and questions from end users. Provides support of daily and ad-hoc requests. Interfacing with key IT, clinical, business and operations staff to assist in the development of efficient workflows. Maintains system documentation and develops system specifications and procedures. Defines and documents user requirements. Applies project planning and project management methodologies. Coordinates and leads short duration projects; monitoring project process, progress and results. Develops test plans, prepares test data and performs system testing. Provides on-site user support during implementations. Takes on-call for system application support at scheduled times. Audits data entered by end users. Troubleshoots and tracks issues and problems. Applies systems development methodology to solve problems. Follows Change Management processes.

Experience with EMR build and configuration. Strong EpicCare experience and MyChart experience. Experience with Medication Administration Record (MAR, or eMAR for electronic versions). Demonstrated comprehensive knowledge of clinical practices and principles.

Position Qualifications Include:

• Minimum 4 years' experience
• Experience with EpicCare certification required
• Bachelor's degree or higher in computer science, information systems or health care related field
• Experience working in a hospital or other health care organization desirable
• Experience implementing industry best practices to drive optimized operations
• Excellent oral and written communication skills with technical and clinical audiences
• Exceptional organizational skills to facilitate work in a fast-paced, rapidly changing environment
• Able to articulate customer business problems
• Strong technical command of common office tools (e.g. Microsoft Office suite, departmental applications)