Administrator II - Quality

Carpenter Technology Corporation  is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels. Carpenter’s high-performance materials and advanced process solutions are an integral part of critical applications used within the aerospace, transportation, medical and energy markets, among other markets. Building on its history of innovation, Carpenter’s wrought and powder technology capabilities support a range of next-generation products and manufacturing techniques, including novel magnetic materials and additive manufacturing. 

Position Title   (Job Code): Administrator II – Quality S00354

Job Summary:  With minimal oversight and guidance of senior analysts, this individual is responsible for creation of complex certificates of conformance (certs) – this is the final quality check ensuring materials produced by Carpenter meet all customer requirements and expectations. By definition, complex certifications require interpretation of testing and inspection results to compare and validate against customer requirements. 

• Responsible for creation of certificates of conformance. This task requires
  • Interpretation of customer and industry requirements and expectations.
  • Validation of testing (chemistry, mechanical, structural) and inspections results to meet all customer and industry requirements and expectations.
  • Identify and refer non-conformances to appropriate subject matter experts (metallurgy, quality, operations) for resolution.
• Responsible for completing complex recertifications as requested by customers to modify or correct the original certificate of conformance.
• Participates in communication and coordination of proposed changes to certification requirements across various departments.
• Familiarity with departmental Key Performance Indicators (KPIs) to drive process enhancements, achieve daily targets, and uphold customer satisfaction. Identifies and supports improvement initiatives aligned with KPIs.
• Supports improvement initiatives concerning certifications and related operating systems
• Comprehend and adhere to standard operating procedures and job aids.
• Understands requirements to ensure compliance with customer and industry requirements including but not limited to AS9100, EU Directive, ISO, ASTM and customer quality requirements
• Engages with external customers, suppliers, and third-party audits related to certifications and associated quality systems.
• Mentors and trains new employees.
• Perform all other duties and special projects as assigned.

Education and/or Training:

• High school diploma required.

Relevant Work Experience:

• Two or more years' experience in a fast-paced clerical and/or quality environment. 

Planning/Organizing/Managerial Knowledge:
(Ranges from task-focused to integrating related functions, to broadly strategic integration)

• Proficiency in operating various computer systems, including Microsoft Office, SharePoint, SAP, and Lotus Notes.
• Strong organizational skills to prioritize tasks, make decisions, and manage workflow effectively.
• Ability to adapt to changing priorities, multitask, and work independently as well as in team settings.
• Excellent verbal and written communication skills, including technical writing and problem-solving abilities.
• Exceptional organizational abilities to manage multiple document reviews concurrently, prioritizing based on customer expectations and guidelines.

Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees.

Carpenter Technology Corporation’s policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans.

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